Efezi Southsea Hotel Operations Manager Jobs in Nigeria

Efezi Southsea Hotel Operations Manager Jobs in Nigeria



Job Description & Responsibilities
  • Oversees all operations for a hotel, ensuring that everything is up to par and all guests' needs are met
  • Ensure that each department delivers a consistently high standard of guest service.
  • Also, achieve business objectives and maximise the profitability of all outlets.
  • Maintain effective cost controls in all areas.
  • Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
  • Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
  • Work alongside all HODs to ensure the smooth running of the day-to-day operations.
  • Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
  • Deputise for the General Manager in his absence and at various meetings & events.
  • Be responsible for maximising profit through the consistent delivery of the highest standard of service.
  • Ensure consistent implementation and review of SOPs throughout all Departments.
  • Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel
  • Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
  • Ensure that reasonable care is taken for the Health
    and Safety of yourself, other employees, guests and any other persons on the Hotel premises.

    Requirements
  • Candidates should possess a Bachelor's Degree with a minimum of 6 years relevant work experience.
  • Experience in the hospitality industry is very necessary.

    How to Apply

    Interested and qualified candidates should send their Applications to: efezisouthsea2000@gmail.com using the Job Title as the subject of the email.

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