Efezi Southsea Duty Manager Jobs in Nigeria

Efezi Southsea Duty Manager Jobs in Nigeria



Job Description
  • As Duty Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

    Key Responsibilities
  • Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
  • Delivers on plans and objectives where front office initiatives & hotel targets are achieved
  • Supervises the front office team fostering a culture of growth, development and performance within the department
  • Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships with all key stakeholders
  • Takes ownership to deliver an effective planned guest engagement programme
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

    Requirements
  • Candidates should possess relevant qualifications with a minimum of 3 years of experience.
  • Experience in front office
  • Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
  • Commitment to delivering exceptional guest service
    with a passion for the hospitality industry
  • Ability to find creative solutions with proven problem-solving capabilities offering support where required
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experience of working with IT systems on various platforms
  • Strong communication skills.

    How to Apply

    Interested and qualified candidates should send their Applications to: efezisouthsea2000@gmail.com using the Job Title as the subject of the email.

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