ECOWAS Consular Officer Jobs in Nigeria
ECOWAS Consular Officer Jobs in Nigeria
Role Overview Under the supervision of the Principal Officer Protocol, the incumbent will provide day-to-day protocol support services with issuing visas, resident permits resolving challenges and ensuring the smooth delivery of services whilst providing needed support to the Principal Protocol Officer.
Role and Responsibilities
Facilitate liaison between the Commission and the host Government counterparts as well as the diplomatic community.
Undertake protocol activities of the Protocol Division in the Commission and provide protocol services and advice to the Commission, its staff and guests;
Delivers consular and passport services to the Staff of the Commission, including responses to client enquiries with requests for information and forms
Process passport applications and conduct personal interviews
Perform security checks and follow procedures for centralised passport operations
Maintain passport databases for the Commission’s staff
Update schedule of fees and printed instructions as required
Maintain stock levels of all passport related materials including application forms, travel documents and laminates
Manage consular cases, update and maintain consular case records, including welfare, whereabouts, repatriations, visa refusals and denials.
Communicate and co-ordinate with hospitals, police, lawyers, social services, airlines, government and non-government authorities and other contacts as required
Execute notarial acts using ECOWAS guidelines
Organise and execute accreditation of diplomats and heads of missions as well as multilateral organizations that partner with the commission.
Coordinate and provide protocol services during the ECOWAS Statutory and technical meetings and important events organised by the Commission or those being held under its auspices;
Perform other duties as assigned.
Academic Qualifications And Experience
Bachelor’s degree in Arts, Social sciences from a recognised University;
5 years of progressively responsible experience in protocol, travels, tourism, hospitality or any related area;
knowledge of accepted norms, rules and customs of international diplomatic protocols, including practices developed within ECOWAS system or similar international organisations;
knowledge of diplomatic and travel services in a governmental or international organisation including experience in developing constructive working relationships with host governments;
Proven experience in the organisation of international conferences/events;
knowledge of accepted norms, rules and customs of international travel logistics, including practices developed within international organisations;
knowledge of the airline industry, travel planning in a governmental or international organisation including experience in developing constructive working relationships.
Age Limit:
Be below 50 years old. This provision does not apply to internal candidates.
Ecowas Key Competencies:
Ability to lead in assigned programmes and projects by providing the necessary managerial and operational expertise required for the fulfillment of the organization’s mandate;
Ability to lead by example and organize teamwork to encourage cooperation to achieve targeted results, champion and build momentum for change and to bring about employee engagement;
Ability to respect chain of command in an appropriate manner;
Excellent self-management skills, demonstrating ethics and integrity, confidentiality and displaying due regards for internal controls of rules, delegations and transparency;
Ability to bring together complementary skills/expertise, assess individual contributions and recognize/address accomplishments and shortcomings in a manner that brings continued success to the organization;
Knowledge of program management at the level
usually acquired from a certification in program management.
Ability to research benchmarks and trends to bring about the best recommendations for the development and improvement of programs/projects that will best serve the community/organization;
Well-developed networking and interpersonal skills to seek feedback, information and data from a network of professionals from multiple countries/sectors/organizations and to identify and prioritize the most critical community requirements;
Ability to manage and co-ordinate client management initiatives and make recommendations;
Ability to develop and implement best practices in client services;
Ability to develop and implement stakeholder management plans, programs and initiatives to obtain buy-in on new initiatives, to better understand dissenting views, to obtain resources and to increase perceptions of success.
Knowledge of the ECOWAS rules and procedures in order to appropriately interpret and apply directive or text, provide technical advice, coach others and assess performance.
Ability to analyze a situation by using indicators to assess the costs, benefits, risks, and chances for success in making decisions;
Ability to pull together information from different sources to identify the cause of problems, consequences of alternative causes of action, potential obstacles and ways to avoid the problem in the future;
Ability to break down very complex situations/information into simple terms to explain recommendations and conclusions aimed at solving problems or improving operations/programs/projects;
Ability to develop new insights into situations, apply innovative solutions to problems and to design new methods of addressing issues or disconnects where established methods and procedures are inapplicable or no longer effective.
Ability to communicate with impact, clearly and concisely in a succinct and organized manner conveying credibility & confidence when making presentations, setting expectations and explaining complex issues;
Ability to listen intently and correctly interpret messages from others and respond appropriately;
Accomplished technical writing and editing skills;
Exhibit active listening skills to encourage stronger communication amongst team members and to drive employee engagement in all institutions and agencies;
Ability to give constructive feedback, provide recognition, address shortcomings and motivate direct reports to work at peak performance;
Proficiency in information communication technologies(ICT);
How to Apply
For more information and job application details, see; ECOWAS Consular Officer Jobs in Nigeria
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