Economic Commission for Africa Protocol Assistant Jobs in Ethiopia
Economic Commission for Africa Protocol Assistant Jobs in Ethiopia; This position is in the Publications & Conference Management Section (PCMS) within the Publications Conference and Knowledge Management Division (PCKMD) in the United Nations Economic Commission for Africa (UNECA), Addis Ababa, Ethiopia.
ResponsibilitiesUnder the general guidance of the Chief of Publication and Conference Management Section (PCMS) and the direct supervision of the Chief of Protocol and Liaison Services Unit, the Protocol Assistant will be responsible for the following duties:
• Provide support to the Chief of the Unit in organizing meetings for major events, liaising with government officials, delegation representatives, and briefings on accreditation and access issues. This includes arranging and coordinating special needs and requests for visiting dignitaries.
• Provide support to the Chief of the Unit in organizing visits for high-level delegations.
• Coordinate with the Conference team to obtain participant lists and assist in seating arrangements for major events, ensuring all protocol requirements are met.
• Schedules conference rooms; prepares invitations; prepares the list of participants; coordinates seating arrangements; arranges security/entry passes; handles other arrangements as required.
• Assemble, copy, and distribute background papers and agendas.
• Inspect conference room to ensure preparation before the meeting and after, working with relevant sections/units to ensure satisfactory preparation of facilities.
• Collaborate with other UNECA offices to ensure that necessary logistical and administrative support is provided for all events.
• Supervise and oversee the daily operations of the Protocol Unit, ensuring all tasks are completed efficiently and in accordance with protocol standards.
• Assist in day-to-day protocol activities by coordinating with government offices to handle services for staff members and visiting dignitaries.
• Distribute daily tasks to Protocol Assistants, ensuring clear delegation of responsibilities and timely execution.
• Report any protocol-related issues to the Chief of the Unit, alerting them to any concerns or potential disruptions.
• Assist in liaising with specialized agencies and inter-governmental organizations, providing information on accreditation procedures, access requirements, and Host Country guidelines.
• Update relevant host country offices on protocol norms, procedures, and any changes to local customs.
• Participate in briefings for newly arrived Protocol personnel, offering guidance on protocol matters and local customs; draft routine correspondence (e.g., congratulations, condolences, invitations) for signatures.
• Review and maintain the Commission's Protocol and VIP lists, ensuring all information is accurate and up-to-date.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning, and decision making.
• Assists with visualizations and updating information material such as web pages or brochures.
• Undertake any additional assignments as requested by the Chief of the Unit.
CompetenciesProfessionalism: Knowledge of travel related processing requirements; ability to recognize and act in the face of conflicting priorities. Shows pride in work
and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Able to perform analysis, modeling and interpretation of data in support of decision-making.
Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Education High school diploma or equivalent.
Work Experience
A minimum of seven years of progressively responsible experience in providing administrative and logistical support to foreign diplomats and expatriates within the context of the United Nations or international organizations is required.
Experience in logistical support includes, but is not limited to, handling resident visa, visa extension, immigration formalities, benefits & privileges, protocol services, accommodation and housing, security services, and more is required.
Knowledge of administrative and operational support in the context of logistical and protocol services is desirable.
Familiarities with the process, systems, and best practices. Handling detailed planning, coordination, and execution of tasks such as, diplomatic events, ceremonial duties within the context of United Nations or International Organizations is desirable.
One year or more of experience in data analytics or related areas is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.
How to Apply
For more information and job application details, see; Economic Commission for Africa Protocol Assistant Jobs in Ethiopia
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