e-Commerce Platform Franchise Officer - Jobs in Kenya

e-Commerce Platform Franchise Officer - Jobs in Kenya

Vacant Position: Franchise Officer

Location: Nairobi

Salary: 35K

Industry: FMCG

Our client is an e-commerce platform with a distribution solution to serve the market in deep rural areas.

They are currently looking to hire a Franchise Officer who will be responsible for the supervision, training, communication and providing support to the franchisees on a day to day basis, including actual field visits.


Key Responsibilities:

Meet sales and margin targets for each franchise shop.

Manage at least 12 franchise shops.

Ensure each franchise shop is compliant to company policies and procedures

Ensure the franchisee is conducting spot checks every day.

Ensure the franchisee is sending cash for the previous day sales in full, every day.

Follow up with finance department to ensure all cash is banked and reconciled per franchise shop

Support the franchisee in sales management and training.

Support the franchisee in product display, merchandising and promotions.

Support in continuous price and product mix review per franchise shop.

In liaison with the franchise, seek feedback on areas of improvement on a continuous basis.

Find the root cause and escalate any non-compliant franchisees to franchise manager.

Act as the first point of contact to franchisees, have an open door communication policy, ensure all franchisees are well motivated and their grievances handled in a fairly and timely manner through the HR Department.

Perform field visits as needed.

Any other duty as requested by management.


Key Qualifications:

Must have a degree or diploma in any business related course

Must have 1 to 3 years working experience in sales, shop management etc.

Excellent time management skills

Good report writing skills

Computer literate

Good communication skills and fluency in English and Swahili

Proper cash and inventory management skills

Good shop layout skills

Proper negotiation skills

Be willing to work for a startup, ability to run a business on lean costs

Open to interact with the base of the pyramid (BOP) communities in the last mile rural areas.

Must also be willing to travel in rural areas.

Female candidates encouraged to apply


How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Franchise Officer) to jobs@corporatestaffing.co.ke before 25th August 2022.



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