East African Trading House PLC Reception/ Secretary Jobs in Ethiopia
East African Trading House PLC Reception/ Secretary Jobs in Ethiopia
Main Duties and ResponsibilitiesOperate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Writing Memos and any other documents that different department staff might need.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Schedule appointments, maintain, and update appointment calendars.
Hear and resolve complaints from customers or the public.
File and maintain records.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Analyze data to determine answers to questions from customers or members of the public.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Keep a current record of staff members' whereabouts and availability.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Schedule space or equipment for special programs and prepare lists of participants.
Enroll individuals to participate in programs and notify them of their acceptance.
Job Requirements
Education and Experience
diploma generally required with 2 years receptionist
knowledge of administrative and clerical procedures
knowledge of computers and relevant software applications
knowledge of customer service principles and practices
keyboard skills
ability to work a switchboard
Key Competencies
verbal and written communication skills
professional personal presentation
customer service orientation
organizing and planning
attention to detail
initiative
reliability
stress tolerance
How to Apply
Please send ONLY your CV to hr@eastafricantradinghouse.com.
Only shortlisted and qualified employees will be contacted.
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