Eagle HR Consultants Quality Assurance Manager Jobs in Kenya

Eagle HR Consultants Quality Assurance Manager Jobs in Kenya; A registered private tertiary medical training institution based in Thika, committed to training health and medical courses at certificate and diploma levels, is currently seeking to hire an experienced Quality Assurance Manager. The college, accredited by all necessary regulatory bodies in Kenya, is dedicated to maintaining high-quality standards in education and services.

Reporting to: Managing Director

The Quality Assurance Manager will develop and implement robust quality management systems, monitor operational processes, and ensure the delivery of high-quality products and services that meet or exceed industry standards. The role includes conducting audits, analyzing performance metrics, and ensuring compliance with relevant regulations, certifications, and organizational quality objectives. Additionally, the Manager will provide high-quality strategic insights and performance reports to support decision-making and promote a culture of continuous improvement across the organization.

The post-holder must be able to work collaboratively with a diverse range of stakeholders, including internal teams, suppliers, and senior management. They are expected to be highly organized, detail-oriented, proactive, and committed to maintaining confidentiality and accuracy in all aspects of their work.

Key Responsibilities

*Ensure effective and efficient continuous quality improvement in ICMHS and timely deliveries.

*Provide education to all ICMHS staff to clarify the role of the Quality Management Department as well as their role in quality management.

*Oversees, maintains and coordinates the implementation of a Quality Management System in line with TVETA.

* Effectively co-ordinates the assessment of current operation processes at ICMHS to improve the quality.

*Consults with MD and critical committees as appropriate to finalize and advance the quality management goals.

*Undertakes quality initiatives, internal audits, and risk management as due in conjunction with the Quality Improvement team.

*Institute plans and programs geared towards provision of high standards of quality health care services.

* Ensure that the definition of quality is aligned with the national policies of quality management in health.

*Assesses organizational/departmental readiness and identifies strategies to achieve quality improvement goals.

*Facilitates teams by coaching and advising team members to fulfill their role in Quality Improvement team and work improvement teams.

*Together with the QIT team, are responsible for the suggestion boxes
Effectively communicates improvement that is made to work teams, staff, managers and in-charges throughout the organization.

*Recommend development of quality assurance mechanisms on services

*Ensure compliance with environmental, health and safety regulations.

*Ensure effective monitoring and evaluation of employed quality and monitoring standards.

*Give guidelines for various quality healthcare requirements to relevant departments

*Review and ensure proper maintenance of test records

*Enforce and train on quality assurance and on environmental, health and safety regulations, and international standards.

*Effective participation in preparation of budgets and control.

*Conduct regular college quality assurance and health and safety inspections and benchmarking.

*Actively participate in relevant quality assurance committees

*Perform any other duties that may be assigned from time to time


Key Requirements

*Bachelors in degree in Engineering Education or Medical related course with proficiency in Quality Management Systems, Kaizen and Six Sigma certification.

*Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines

*Minimum of two 3 years of relevant experience in Quality Management Systems in a college setup is an added advantage

*Certification in Quality Management Systems

*Good understanding of ISO Management Systems

*Must have demonstrated ability to handle departmental budgets, resources, processes, projects and relationships

*Should have thorough knowledge of the relevant industry/sector as well as knowledge of regulatory requirements affecting the relevant sector

*Must have ability to plan, organize, implement and evaluate departmental goals

*Should have strong analytical and be result oriented

*Must have high standards of integrity and ethical practice

*Must be capable of functioning effectively both as a team player and a team leader

*Must have management and Leadership skills

*Must have ability to accurately plan work assignments, prioritize tasks and deliver deadlines

*Should have problem solving and decision-making abilities

*Should be an effective communicator with the ability to handle both internal and external communication

*Should demonstrate ability to identify and respond to risk areas within the department

*Should have effective people management and conflict resolution skills

*Must have knowledge in use of MS office packages

How to Apply

For more information and job application details, see; Eagle HR Consultants Quality Assurance Manager Jobs in Kenya

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