DRC Sanergy Operations Lead Jobs in Kivus Region Kenya
DRC Sanergy Operations Lead Jobs in Kivus Region Kenya
The RoleCitywise is looking for a resourceful and ambitious teammate with experience in operations, iterative development of products and services, and collection and analysis of qualitative and quantitative data to build our work in DRC from the ground up.
This will require both creativity and a deep understanding of Sanergy’s operations in Nairobi and our approach to product and service development, which will be gained through engagement with Nairobi operations and teams.
The challenge – and the opportunity – of this role is to constantly evaluate what should be leveraged and what should be changed, harnessing all we have learned and being brave about starting from scratch when what we know does not apply.
The Operations Lead will oversee all Sanergy activities for the LIFT program.
Over the five years of the program, this will include:
Establishing relationships with LIFT consortium members, Sanergy operational and support teams, government and other external stakeholders
Overseeing citywide sanitation assessment with data collection of demographic, environmental, and technical factors
Analyzing assessment results to develop a roll-out strategy for pilot-level launch, including recommendations about which products and services to offer and the specific location for launch
Managing pilot-level launch of products and services, and their iterative improvement in partnership with customers
Collaborating with Citywise teammates and LIFT consortium members to develop viable business models through which products and services can be sustainably and cost-effectively delivered
Identifying existing actors and/or cultivating the incorporation of a new entity to manage ongoing operations
Developing capacity of local actors with the explicit goal of independent operation without Sanergy support
This is an exciting opportunity to be part of a growing team tackling unanswered questions in the sanitation/development space.
A successful candidate will have:
5-10 years of work experience
Master’s degree
in a relevant field (e.g., business, public health, urban planning, public policy, engineering, etc.) or comparable experience
Strong skills in written and verbal communication, customer-service orientation
Successful track record leading day-to-day field operations in a context in which unofficial and/or changing conditions must be navigated (e.g., informal settlement, peri-urban area)
Experience managing collection and analysis of monitoring data and regularly adapting based on findings
Skills in project management and reporting
Demonstrated ability to overcome obstacles in order to achieve program objectives
Excitement about tackling ambiguous, complex challenges; resourcefulness, creativity, and perseverance
Self-advocacy and willingness to ask for help; ability to identify who can help and articulate what is needed
Ability to simultaneously pay attention to critical details and keep the big picture in mind
Recognition that both innovation and sustained effort are required to develop lasting solutions to complex problems
Comfort engaging with varied stakeholders, including government officials, community leaders, small business operators, and community members
Humility and ability to develop relationships to collaborate
Fluency in English and either French or Kiswahili
Familiarity with delivery of non-sewered sanitation services will be beneficial but is not required
Experience in sales will be beneficial but is not required
Experience managing USAID-funded projects will be beneficial but is not required
How to Apply
For more information and job application details, see; DRC Sanergy Operations Lead Jobs in Kivus Region Kenya
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