DPO Group Fraud Prevention Supervisor Job in Kenya

DPO Group Fraud Prevention Supervisor Job in Kenya

Job Vacancy: Fraud Prevention Supervisor

Job Ref: DP/FPS/13

About our client

Our client, DPO Group is the leading online payment company across the continent who serves the travel, tourism and hospitality sector (with more sectors in the pipeline).

They are leaders in technology, innovation, responsibility and leadership.

Their company culture is modern and inspired.

They are purveyors of advancing technology.

They are looking for a Fraud Prevention Supervisor to be based in their headquarters in Nairobi.

S/he will be responsible for the supervision of the fraud prevention team.

Key Responsibilities

Prepare the daily task schedule of the department.

Prepare the department’s shift schedule.

Approve of fraud prevention escalations from the fraud officers as below:

High Value

Very High Risk

Email and Cards usage

Fraudulent

Ensure that transactions are verified within the time limit set and in case they surpass, to explain why.

To report the status and attendance of the department’s trainings.

In charge of orientation of the new fraud team members through:

Fraud Prevention procedures

DPO Fraud Prevention System

Operations Divisions trainings

Review the department’s debrief and send it to the fraud manager with recommendation / conclusion.

Action all items raised during the debrief session as follow up items through a ticket on Zoho desk and escalate to manager once actioned.

Attend to any other tasks as assigned.

Weekly :

Preparation and submission of Departmental Reports to the fraud manager as highlighted below on the reports section.

Generate data to be put on the Ops center monthly report:

Fraud Prevention trainings conducted

Analysis of fraudulent transactions per merchant

Fraud Rate Analysis

Transaction verification Time limit

Fraud Reports to be prepared

as above:

Fraud Prevention Monthly Report

Fraud Analysis Reports

Weekly

Fraudulent Transactions

Fraud Alerts based on score

Monthly

Fraud per merchant

Fraud per BIN

Fraud per Vertical

Fraud per scoring profile

Weekly departmental Trainings Attendance

Skill Requirement

Attention to detail

Team player

Excellent reporting skills

Excellent Analysis Skills

Excellent Time Management Skills

Extra-mile attitude

Academic Qualifications

Bachelor’s degree in a business course, economics, mathematics or related fields

At Least 2 years of banking or ecommerce fraud analytics

At Least 3 years’ experience in Fraud and Risk management

Energetic, motivated, and detail oriented

Good communication and presentation skills

Self-starter with a good business sense

Good in data analytics

Creative and proactive approach towards challenges

Independent, resourceful and possess high drive to excel

Ability to work in fast paced environment.

Remuneration

An attractive salary is on offer dependent on skills, qualifications and experience.

To apply, send your CV in word format with a recent photograph of yourself embedded in the top right hand corner. Attach an application letter demonstrating how your skills, experience and qualifications are transferrable to the role.

All documentation is to be emailed to http://by-appointment-africa.breezy.hr/p/34bf5951b6d1-fraud-prevention-supervisor, quoting the Job Reference in the subject header of your mail.

ONLY short listed candidates will be contacted

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