Dove Nest Lodge Naivasha Restaurant Supervisor Jobs in Kenya

Dove Nest Lodge Naivasha Restaurant Supervisor Jobs in Kenya


Position Summary:

  • We are seeking a professional and customer-focused Restaurant supervisor to oversee our restaurant operations.

  • In this position, you will oversee all restaurant operations to ensure that restaurants run smoothly.

  • You will train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.

  • Our ideal candidate will also demonstrate excellent communication and interpersonal skills.

    Duties and Responsibilities:

  • Managing restaurant staff’s work schedules.

  • Anticipate all guest needs and respond promptly & accordingly

  • Establish and maintain standards for staff performance and customer service

  • Overseeing food preparation, presentation, and storage to ensure compliance with food health
    and safety regulations.

  • Checking in on dining customers to enquire about food quality and service.

  • Monitoring inventory and ensuring that all food supplies and other restaurant essentials are
    adequately stocked.

  • Monitoring the restaurant’s cash flow and settling outstanding bills.

  • Reviewing customer surveys to develop and implement ways to improve customer service.

  • Resolving customer complaints in a professional manner.

  • Ensure restaurant premises are well kempt and the food service requirements
    of customers are
    met.

    Requirements

  • Degree/Diploma in Hospitality field

  • Proven experience working as a supervisor in the hospitality industry.

  • The ability to work in a fast-paced environment.

  • The ability to stand for extended periods.

  • Strong management skills.

  • Excellent organizational skills.

  • Effective communication skills.

  • Exceptional customer service skills.

  • A minimum of 3 years’ experience in hotel management or similar role.

  • Great communication skills.

    How to Apply

  • To apply ,send your cv only to

  • hr@dovenestlodge.com on or before 5th May 2022.

  • Clearly indicate the exact position (RESTAURANT SUPERVISOR) applied for and your minimum salary expectations on the subject line.

  • Only shortlisted candidates will be contacted.


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