Dove Nest Lodge Front Office Personnel - Receptionist Jobs in Kenya

Dove Nest Lodge Front Office Personnel - Receptionist Jobs in Kenya

Position Summary:

We are seeking a professional and talented front office personnel to join our team. In this position, you will be responsible for all aspects of our front office operations.

Your duties will include checking guests in and out of the hotel, as well as performing administrative tasks such as managing online booking and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.

Main Duties and Responsibilities:

Checking guests in and out.

Receiving and managing reservations made online and telephonically.

Verifying guests' payment methods during check-in.

Assigning rooms to guests and informing them of any specials offered by the hotel.

Organizing transport services for guests at their request.

Providing guests with information about the hotel.

Maintain updated records of bookings and payments

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Keeping abreast of attractions that

may be of interest to guests.

Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Requirements

Bachelor's degree or Diploma in hospitality management or equivalent

A minimum of 2 years’ experience in similar role in hospitality industry.

Previous hospitality experience would be advantageous.

Strong written and verbal communication skills.

Well-presented and professional appearance.

Competency with Microsoft Office.

Excellent customer service skills.

Must have flexible hours.

How to Apply

To apply, send your cv only to hr@dovenestlodge.com on or before 12 th December 2022.Clearly indicate the exact position applied for and your minimum salary expectations on the subject line, only shortlisted candidates will be contacted.

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!