Discovery Limited HP Senior Account Manager Sandton Jobs in South Africa

Key Purpose

The key purpose of this role is to play an integral part in developing strong and positive relationships with our Health Professionals.
Implementation and delivery of initiatives that will provide the Health Professional with an escalated and specialised touch, whenever they interact with Discovery.

Key Outputs

The successful applicant will be responsible for but not limited to the following job functions:

Drive positive sentiment through relationship building and extensive networking with influential Healthcare Professionals within their region and owning the sentiment beginning to end.

Engaging with Healthcare Professionals to implement the strategic objectives identified
Managing the implementation of projects to achieve defined objectives and to provide reports on the progress, impact and sentiment.

Monitoring and analyzing performance of projects that have been implemented as well as issue identification and robust resolution in supporting the environment

Identifying opportunities that will enhance the service delivery to Health Professional and Practice Managers

Recognizing and managing risk and potential threats, then providing solutions to address these and identifying areas for improvement
Internal networking

Maintaining and growing uptake of various networks and payment arrangements

Resolve and own escalations within region

Personal skills and attributes

Customer Services

Communication Skills

Interpersonal relationship skills

Project

Management skills

Ability to deal with people at all levels

Strong presentation skills

Ability to negotiate and debate

Ability to work independently

Influence and persuasion skills

Excellent verbal and written communication skills

Ability to gather and analyse relevant information

Microsoft office

Education and Experience

Essential

A minimum of eight years working experience of which at least two years should be in account management

Experience either in Healthcare /Pharmaceutical industry/Financial Services or related industries

Microsoft Office

Advantageous

Would preferably have dealt with large

Corporate clients at Senior level

Tertiary Education/NQF7 (Life Sciences or Clinical-HP)

Knowledge of discovery products

3-4 years’ customer service experience

Discovery Health Processes

How to Apply

For more information and job application details, see; Discovery Limited HP Senior Account Manager Sandton Jobs in South Africa

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