Dis-Chem Pharmacies Online Picker - Cape Road Jobs in South Africa

Dis-Chem Pharmacies Online Picker - Cape Road Jobs in South Africa

Job Description
Dis-Chem Pharmacies requires an experienced Online Picker for their Cape Road Store. To assist in maintaining the effective in store operation of the Dis-Chem Online Store Click and Collect System by ensuring the efficient and accurate picking and packing of stock in line with Dis-Chem standard operational procedures, requirements and customer needs.

Minimum Requirements...

Essential:

Grade 12 / Matric

1 – 2 years’ work related experience

Computer literate – MS Office

Strong command of the English language

Basic customer service

Willing and able to work retail hours

Administration:

Assist Online Administrator in keeping accurate records of all Click and Collect orders received, picked, packed and released to customer.

Report any system issues as per Dis-Chem standard operating procedures.

Report ‘out of stock’ lines to the Online Administrator.

Stock Control:

Ensure all orders are correctly picked and packed as per picking slip to avoid any customer discrepancies.

Ensure customer orders are ready for collection before the customer visits the store to collect their goods purchased.

Execute all purchases based on standard and consistent Dis-Chem operating procedures.

Maintain operational standards throughout the picking & packing process.

Assist with weighing and shipping of orders.

Transfer shipped parcels into storage area and assist loading boxes into Courier vehicles upon request.

Customer Service:

Resolve any customer queries in the fastest most appropriate

way possible.

Inform management of any customer discrepancies as soon as possible to enhance customer satisfaction.

Constantly and actively strive to improve productivity of the department within the store including engagement and retention of customers regarding Click and Collect.

Communication:

Give Online Administrator & Online Supervisor regular and up to date feedback regarding Click and Collect operations.


Competencies:

Essential:

Recognises the need for procedures and follows relevant procedures.

Addresses customer questions in a timely manner.

Ensures products and services comply with customer requirements.

Conveys ideas and facts verbally using language.

Maintains confidentiality and meets own commitments.

Special conditions of employment:

Willing and able to work retail hours

Reliable transport and/or reside in close proximity to the store

South African citizen

Clear credit and criminal records

How to Apply

For more information and job application details, see; Dis-Chem Pharmacies Online Picker - Cape Road Jobs in South Africa

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