Dis-Chem Pharmacies Frontshop Assistant - Westville Junction Jobs in South Africa
Dis-Chem Pharmacies Frontshop Assistant - Westville Junction Jobs in South Africa
Job DescriptionDis-Chem has an opportunity available for a Frontshop Assistant for their Westville Junction store.You will be responsible to uphold the merchandising standards whilst supporting the customer service at point of sales in accordancewith Dis-Chem policies and procedures.
Minimum Requirements:
Essential:
Grade 12 – Matric or Senior Certificate
Up to 6 months Retail work experience
Advantageous:
Minimum 1 year work experience within Retail
Job Description:
Merchandising
Ensure that full ranges of products are on the shelves at all times and neatly presented
Maintain the stock on the shelves to ensure it has not reached its sell by date.
Restock merchandise when needed to ensure maximum sales
All out of stock queries from customers must be followed up on, in line with the customer service out
of stock list and ensure they are dealt with in a timeous manner
Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct
space
Ensure merchandise displays, labels and pricing are correct at all times and report all price
discrepancies to management
Ensure the storeroom organised, neat and tidy
Keep up to date with new product knowledge to effectively assist customers
Assist with restocking of merchandise and supplies when needed to ensure maximum sales
Assist with back shopping when required
All merchandise must be handled carefully to prevent any losses
Customer Transactions
Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers,
coupons and any other acceptable payments
Exchange merchandise for customers and accept returned goods by customers when authorised to do
so by the Frontshop Leader
Process all loyalty cards including those of accelerated partners
Ensure cash is placed in the drop safe according to standard operating procedures
Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail
Store Assistant
Ensure accurate cash flow at all times
Stock Control
Facilitate rotation
of stoke on a regular basis and adhere to Dis-Chem stock control procedures
Report low stock levels, items that are out of stock, damaged stock and expired stock to management
Assist with the counting of stock files and general stocktaking
Identify and report damaged and expired stock immediately to management
Assist with the loading and off-loading of stock when needed
Ensure boxes are flattened after unpacking stock and taken to the designated area
Customer Service
Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers
Report customer compliments and complaints to management
Adhere to the customer turnover per hour rate as per company benchmark
Assist with the training of new and current team members
Stock Loss Prevention
Ensure that outgoing stock/ items/ scripts are scanned and paid for
Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe
Report bad and suspicious behaviour for both staff and customers to management
Competencies:
Essential:
Knowledge of retail operations and administration
Addresses customer questions in a timely manner
Recognises the need for procedures and follows relevant procedures
Essential: Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP.
Special Conditions of Employment:
South African
MIE, clear criminal and credit
Driver’s license and own reliable transport
How to Apply
For more information and job application details, see; Dis-Chem Pharmacies Frontshop Assistant - Westville Junction Jobs in South Africa
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