Dimension Data Network Engineer L3 - East London Jobs in South Africa
Dimension Data Network Engineer L3 - East London Jobs in South Africa
Are you looking to join a company that is dedicated to delivering excellence? Do you want to work for one of the best IT companies in the region? Are you tired of working in an environment where there are no culture, teamwork or great leadership skills? Please apply for this Network Engineer L3 position!
As a Networking Engineer, you'll support the infrastructure of our network. Your role will involve managing devices, servers and switches to ensure they're up-to-date with security patches and other updates
RequirementsEnsure that assigned infrastructure at the client site is configured, installed, tested and operational
Perform necessary checks, apply monitoring tools and respond to alerts
Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
Assist in analysing, assigning and escalating support calls
Investigate third line support calls assigned and identify the root cause of incidents and problems
Report and escalate issues to 3rd party vendors if necessary
Provide onsite technical support to clients and provide field engineering services
to client
Conduct monthly random review of incidents and service requests, analyse and recommend improvement in quality
Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
Proactively identify opportunities for work optimisation including opportunities for automation of work
Be willing to work on a shift rotation
Qualifications
Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Up to date and relevant ITIL certification
CCNP
CCIE
3 - 5 years of work experience
How to Apply
For more information and job application details, see; Dimension Data Network Engineer L3 - East London Jobs in South Africa
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