Dimension Data Network Engineer L2 - East London Jobs in South Africa

Dimension Data Network Engineer L2 - East London Jobs in South Africa



We're looking for a Network Engineer. Someone with an impressive technical background and experience.

As a Networking Engineer, you'll support the infrastructure of our network. Your role will involve managing devices, servers and switches to ensure they're up-to-date with security patches and other updates.

Requirements

  • Ensure that assigned infrastructure at the client site is configured, installed, tested and operational

  • Perform necessary checks, apply monitoring tools and respond to alerts

  • Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail

  • Assist in analysing, assigning and escalating support calls

  • Investigate third line support calls assigned and identify the root cause of incidents and problems

  • Report and escalate issues to 3rd party vendors if necessary

  • Provide onsite technical support to clients and provide field engineering services to client

  • Conduct monthly random review of incidents and service requests, analyse and recommend improvement in quality

  • Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT

  • Proactively identify opportunities for work optimisation including opportunities for automation of work

  • Be willing to work on a shift rotation

    Qualifications

  • Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)

  • Up to date and relevant ITIL certification

  • CCNP

  • CCIE

  • 3 - 5 years of work experience

    How to Apply

    For more information and job application details, see; Dimension Data Network Engineer L2 - East London Jobs in South Africa

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