Dimension Data Network Engineer - East London Jobs in South Africa
Dimension Data Network Engineer - East London Jobs in South Africa
Do you want to work with a company that trains its employees? Do you have experience in networking and Cisco technology? Are you looking to join a company in which your knowledge is valued, and where training budgets are invested in the right areas for future development? This Network Engineer role is just for you!
As a Networking Engineer, you'll support the infrastructure of our network. Your role will involve managing devices, servers and switches to ensure they're up-to-date with security patches and other updates.
RequirementsEnsure that assigned infrastructure at the client site is configured, installed, tested and operational
Perform necessary checks, apply monitoring tools and respond to alerts
Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
Assist in analysing, assigning and escalating support calls
Investigate third line support calls assigned and identify the root cause of incidents and problems
Report and escalate issues to 3rd party vendors if necessary
Provide onsite technical support to clients and provide field engineering
services to client
Conduct monthly random review of incidents and service requests, analyse and recommend improvement in quality
Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
Proactively identify opportunities for work optimisation including opportunities for automation of work
Be willing to work on a shift rotation
Qualifications
Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Up to date and relevant ITIL certification
CCNP
CCIE
3 - 5 years of work experience
How to Apply
For more information and job application details, see; Dimension Data Network Engineer - East London Jobs in South Africa
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