Digital and Customer Service Assistant Job at Zetech University in Nairobi, Kenya

Digital and Customer Service Assistant Job at Zetech University in Nairobi, Kenya

Zetech University is a premier university offering exceptional learning to thousands of students from Kenya and beyond. The University offers programmes in Information Technology, Business, Hospitality and Tourism, Development studies, Communication and Media Studies.

Our Mission is to provide holistic education by promoting excellence in research, integrating innovation and technology in learning with the aim of developing well rounded citizens to impact the social, political and economic world.

The University has experienced positive growth in student enrolment and programme expansion. To support this growth, and in line with our commitment to bring on board qualified, skilled and motivated staff driven by passion for their work and career growth, we are seeking to recruit suitably qualified candidates to fill the position of a Digital and Customer Service Assistant.

The successful candidate will be an innovative individual who not only dreams of realizing a dynamic, tech-powered environment but also possesses strong capability in actualizing ideas into actions and results. Individual talent supported by an achievement background shall be a key consideration in the recruitment.

Reporting to the Digital Marketing Executive, the objective of the position is to develop a distinct digital presence by attracting high numbers of followers through social media channels, mobile channels and online channels for purposes of increasing brand awareness and utilizing digital technologies to achieve enrollment; while ensuring excellent service standards and maintaining high customer satisfaction.


Responsibilities