DFCU Cards and Money Transfer Officer Jobs in Uganda

DFCU Cards and Money Transfer Officer Jobs in Uganda

Job Details:

dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the position of Internal Controls Officer- Technology in the Operations (COO) Domain to support our expansion strategy.

Job Purpose:

Reporting to the Cards and Money Transfer Manager, the role holder will be responsible for growing and running a profitable card and Money Remittance business through creation and retention of the customer base; effectively managing the business and commercializing the channels. This should be done through strategic planning, product design, management, and performance in the Bank.

Key Accountabilities:

• Revenue assurance on all Card products and Money Transfer partners which include but not limited to; Debit Cards, Credit Cards, Western Union, MoneyGram, and World Remit.

• Competitor analysis to evaluate how we can offer competitive products to our customers.

• Weekly and monthly report and analysis of Fees Collected.

• Run a clean Credit Card portfolio through daily, weekly, and monthly portfolio management and constant engagement with key stakeholders.

• Identify opportunities and timing when campaigns can be launched to increase usage and hence enhance the main income streams.

• Run all processes effectively by ensuring proper communication and training is done for all bank personnel especially the branch network.

• Ensuring 100% query resolution within the agreed SLA with all stakeholders.

• Collaborate with Alternative Channels to drive digital agenda for the Bank.

• Robust Product training framework for all staff on Card products and Money Transfers.

• Reporting on sales initiatives and performance numbers in a timely manner.

• Manage all Governance around all Card and Money Transfer business.

• Ensure that all projects are delivered on time, within scope and within budget.

Qualifications, Experience And Competencies Required:

• Bachelor’s Degree in Business Administration, Economics or Marketing from a recognized university.

• Good knowledge of key product management principles.

• Product and Financial training.

• 2-3 years working experience.

• Understanding of key business drivers and ability to drive business output.

• Strong analytical skills.

• Advanced forecasting, pricing, and business modelling.

• Good computer knowledge especially spread sheets, word, and PowerPoint.

• Good interpersonal skills to work with other teams for implementation of activities.

• Business and Industrial awareness.

• Team player and ability to work with minimum supervision.

• Solutions oriented mind set.

How to Apply

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Monday 15th May 2023 to the email address indicated below.
Vacanciesbank@dfcugroup.com

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