Design Union Limited General Manager, Hospitality Services Jobs in Nigeria

Job Summary

Management of hospitality services of the Company's hotel and apartments, providing premium service to guests.

Managing the Company's hospitality team to deliver an overall excellent guest experience.

Act as an ambassador for the Company's hospitality brand.

Provide leadership and strategic planning to all departments promoting a culture of premium service while optimizing operations and resolving guests/residents issues.

Maintain good relations with the apartment owners, residents, facility managers and all stake holders.

Responsible for the preparation, monitoring and achievement of the annual Operating Budget, Marketing & Sales Plan for hospitality and short let services and set other short and long term strategic goals for the business.

Manage on-going profitability and carry out cost savings initiatives for the hotel and short let services, ensuring revenue and guest satisfaction targets are met and exceeded.

Strong understanding of hotel and shortâ€“let apartments P&L statements and the ability to react with impactful strategies.

Coordination with other internal functions: Construction/Finance and Administration/Corporate Services to achieve corporate hospitality goals.

Ensure adherence to the company's corporate culture and policies.

Ensure strict utilization of existing ERP and corporate systems and procedures.

Requisite Qualifications / Experience

BA in hotel management or a related field

Minimum of 10 years’ experience in hotel management at General Management level in a 5 star

hotel establishment.

Required Skills / Attributes:

Good oral and written communication skills.

Sound understanding of hotel management, systems and control.

Strong sense of professionalism, integrity, sound judgment and tact.

Good team player

Good interpersonal, people management and negotiating skills

High awareness of quality issues and attention to details

High level of sincerity and honesty.

How to Apply

Interested and qualified candidates should send their CV to:

hr@designunion.biz using the Job Title as the subject of the email.

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