Deloitte Service Now Architect GRC - ITSA Jobs in South Africa

Deloitte Service Now Architect GRC - ITSA Jobs in South Africa

Job Description

You will be part of the blended project team comprised of specialists which could be Deloitte colleagues and/or SMEs from the client. As a ServiceNow Architect, you will be responsible for designing and implementing ServiceNow solutions, collaborating with stakeholders to gather requirements, and providing technical leadership in the development and customisation of ServiceNow applications.

Your role will be to ensure the platform aligns with organisational goals, optimise workflows, and integrate ServiceNow with other systems. Additionally, you may oversee the configuration, customisation, and administration of the ServiceNow platform.

Qualifications

Technical competencies

In-depth knowledge of the ServiceNow platform, including its architecture, modules, and capabilities.

Proficiency in navigating and utilising the ServiceNow user interface.

Strong proficiency in JavaScript, as it is the primary scripting language used in ServiceNow.

Experience with Glide API and other ServiceNow scripting languages

Ability to design and develop custom applications within the ServiceNow platform.

Knowledge of creating and managing tables, forms, fields, and relationships

Experience integrating ServiceNow with other systems and applications using web services, REST APIs, and integration middleware.

Understanding of data mapping and transformation for seamless data flow.

Expertise in configuring ServiceNow modules, workflows, business rules, UI policies, and client scripts.

Knowledge of workflow orchestration and automation to streamline processes.

Knowledge of creating and managing Service Catalog items and workflows

Skills

in optimising the performance of ServiceNow applications, including load time and response time improvements.

Ability to create and customise reports and dashboards within ServiceNow to provide insights into operational data.

Understanding of ServiceNow’s security model, including roles, permissions, and access controls.

Knowledge of automated testing tools and methodologies for ServiceNow applications to ensure quality and reliability.

Experience in managing and executing ServiceNow platform upgrades and applying patches to stay current with the latest features and security updates.

Familiarity with developing and customising ServiceNow mobile applications for various platforms.

Understanding of relational databases, particularly in the context of ServiceNow.

Ability to design and manage data models within ServiceNow.

Strong problem-solving skills to identify and resolve technical issues.

Proficient in debugging and troubleshooting ServiceNow configurations.

How to Apply

For more information and job application details, see; Deloitte Service Now Architect GRC - ITSA Jobs in South Africa

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