Deloitte Internal Client Services- People & Purpose- Learning Manager Jobs in Midrand South Africa

Deloitte Internal Client Services- People & Purpose- Learning Manager Jobs in Midrand South Africa

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong.

The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

Human resources

Information technology

Marketing and Communications

Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area.

An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

What Impact Will You Make?]

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance.

As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Job Description

Main Purpose of Job

To manage the team/s within sphere of responsibility in the effective delivery of services to the business

To be a Learning advisor and drive leadership and drive technical learning in the relevant business unit.

Differentiators for This Specific Role

Aligning learning initiatives with Firm-wide Strategy

Acting as the Learning Advisor for relevant BU - This would entail advising the Talent Leader, HR BP and Talent Council regarding learning solutions for their BU.

Assisting BU with the development or customization of a learning curriculum in order to enhance employees' skills as well as business performance.

This could involve designing or sourcing programmes that address specific BU needs.

Responsible for delivering world class Learning Solutions

Create excitement and momentum around Learning through marketing of all initiatives

Programme Management

Key Performance Areas

Strategic Impact

Interrogates, clearly understands and communicates to team the agreed strategic objectives of both own Service Area and that of the client Service Line/s

Manages the implementation of the strategic imperatives in line with service area strategy relating to:

→ Implementation of change initiatives within
designated area/s

→ Management of the implementation of plan on a day-to-day basis with team

→ Monitoring skills level in team relating to required outputs, assisting as necessary

→ Clear and regular communication with superior and team on implementation status

Supports own Service Line leadership in carrying out EXCO mandate

Builds

professional relationships within service line/s to understand business needs in area/s of responsibility

Generates and implements innovative ideas and solutions within area of responsibility in collaboration with team members to enhance / renew service offerings

Budgets / Profitability

Provides input into annual budget to superior for drafting of budget for Service Area

Manages expenditure within team and ensures time and expenses are submitted weekly

Qualifications

Minimum Qualifications

Honours Degree

Desired Qualifications

Postgraduate qualification

Minimum Experience

7 years’ working experience within the relevant function

Desired Experience

2 years at Senior Consultant level within the function

Additional Information

Leadership Capabilities

Living our Purpose -Acts as a role model, embracing and living our purpose and values, and recognising others for the impact they make

Influence -Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with the firm’s leadership

Performance Drive -Delivers exceptional client service; maximises results and drives high performance from people while fostering collaboration across businesses and borders

Strategic Direction -Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

Talent Development -Develops high-performing people and teams through challenging and meaningful opportunities

Professional Capabilities

Knows the business and industry -Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices

Manages to results -Takes responsibility for assigned areas and contributes to the successful realisation of common goals

Manages and executes projects -Prepares and manages work plans to ensure efficient and timely completion of work

Solves problems -Identifies and solves problems objectively using analysis, experience and judgment

Manages quality and risk -Understands and applies quality assurance and risk management procedures in all areas of work performed

Manages change and ambiguity -Is adaptive and flexible in the face of change and ambiguity

How to Apply

For more information and job application details, see: Deloitte Internal Client Services- People & Purpose- Learning Manager Jobs in Midrand South Africa

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