Deloitte Internal Client Services - ATS - SAP ERP Integration & Technical Developer Jobs in Midrand South Africa

Deloitte Internal Client Services - ATS - SAP ERP Integration & Technical Developer Jobs in Midrand South Africa


Job Description

Main Purpose of Job

  • Responsible for the Functional and Integration support and development tasks of the SAP modules in the ERP Centre of Excellence Function.

  • To assist in SAP Call Management for the Technical stream as well as development on projects.

  • To ensure that calls logged on the SAP Support Portal are managed and closed out.

  • To assist with the Integration development and support of the system between all downstream applications.

  • To support the SAP Robotics processes.

  • To support the integration between Success Factors, SAP S4, Concur, Blackline, Oanda and downstream systems.
    iFLows, SAP Event Mesh, Postman

    Differentiators for This Specific Role

    Management of Calls

  • Attending Open Calls meetings

  • Interacting with Clients through meetings,
    calls and emails

  • Ensuring all calls logged to SAP are managed and understood for escalations

  • Attend weekly Incident call meetings with SAP

    Resolution of User queries / Client Service
    Excellence


  • Review Daily internal Dashboard and email queue

  • Trouble Shoot User queries

  • Consulting with other SAP Consultants in ATS team

  • Analysing User queries

  • Solving user queries

  • Handle calls and close within SLA

  • Interacting with consultants of other modules

  • Using external sources to assist in query resolution – using Google for Example and SAP Help

  • Management of all user queries for Finance module/ Concur

    Performing Testing

  • Conduct User Acceptance Testing

  • Performing User Acceptance testing

  • Resolving UAT queries

  • Performing adhoc detailed testing

  • Integration testing

  • Preparing test data for team

  • Preparing Test Scripts

  • Conducting Integration testing with other Modules

  • Assist in developing Automated test Scripts

    Technic Admin management

  • Performing Adhoc data and process audits

  • Reviewing processes to ensure efficiencies

  • Review all batch job error logs and action

  • Manages all Batch jobs within the specific SAP Module to ensure successful

  • Managing all Integration Batch jobs and schedules

  • Review Error logs on SAP Cloud Platform and Integration Services

  • Manage background jobs and the distribution of business tasks across users (if available).

  • Manage and monitor connections to Customer’s third-party systems (if available), Integration Architect

  • Ensure that all systems are working correctly and that there is no downtime on Deloitte specific areas

  • Resolve Problems logged on Integration

  • Develop new iFlows and customisations

  • RPA development on SAP BTP

    Data Quality and Governance Facilitation

  • Conducting Monthly checks on all aspects of data for Integration

  • Review of Error logs and recommendations

  • Notification of issues to Technical Manager

    Management of Test Scripts

  • Ensure Test Scripts are managed for each Process Area

  • Management of SAP Transports and system administration activities

  • JAM site and SAP Support Portal

  • Management of Release Approvals and new Change Projects

  • New Release Management and review (business )
    SAP S/4 HANA API development

  • ESB Hub support and downstream systems

  • To contact or access the Customer Interaction centre and is responsible for managing all business-related tasks of the Cloud Service related to Customer’s business

    Development Activities for Projects

  • SAP Robotics

  • SAP I-Flows

  • SAP Cloud Platform

  • SAP Cash Applications

  • SAP Electronic Invoices

  • SAP integration projects – Phoenix to SAP S4

    Workflow Development

  • New invoices, development work in SAP S4
    Development of additional functionality requested by business and deliver on the SAP S4 platform

  • Perform Development tasks for the SAP Platform

  • Development work for Integration, which is the integration between
    SF and S4, Concur and SF,
  • Concur and S4, S4 and SAP BW, SF to all downstream systems, S4 to all downstream systems – These downstream applications are other Deloitte applications like Deloitte Impact, eKPC, Phoenix

  • Development work for Forms etc. and management of Integration layer

  • Develop Business Customisations

  • Develop simple Enhancements like addition of extra fields – use of BADI’s

  • Work on System to develop custom integration code

  • Develop programs and logic in the technical cloud platform

    Business Interaction and Requirements Collaborations

  • Interaction with the respective Business process owners – Senior Manager level with Business to discuss requirements and any additional mode technical questions

  • Discuss with other ATS Consultants and Technical teams – NCIS, and CAD developers & PMO to work on a deliverable.

  • Knowledge sharing to other team members and delegate more admin intensive tasks to other team members

    Qualifications

    Minimum Qualifications

  • Previous SAP experience, Degree (3 years) or National Diploma in IT related course, working as a Business User Knowledge of Development Languages and Integration

    Desired Qualifications

  • The stated minimum qualifications plus an understanding of the SAP IT environment

    Minimum Experience

  • At least five years IT experience and 2 years Functional knowledge in at least 1 key module of SAP ERP such as Finance, Procurement or Engagement Management and knowledge in the specific Process Area

    Desired Experience

  • At least five years IT experience, 3 years working knowledge of the business

    Additional Information

    Technical Competencies

  • Advanced development knowledge in specific functional area

  • Medium skills in analysis and report writing

  • Experience in drafting of professional presentations and reports for review

  • Proficient in MS Office suite

  • Basic financial knowledge and understanding

  • Ability to understand Technical Design Specifications

  • Working knowledge of Deloitte implementation of SAP modules and test scripts.

  • Development experience in .Net, SQL, iFlows, SAP Cloud Platform, Java script, Postman, SAP Cloud BTP (Business Technology Platform)

  • SAP Integration platform

  • AWS cloud development skills.

    Behavioural

  • Good communication skills, both written and verbal

  • Interpersonal and relationship building skills

  • Desire to develop self

  • Client delivery focus

  • Adaptable

  • Focus on quality and awareness of risk

  • Problem solving ability

  • Basic business acumen

    Talent Standards: Support Staff Capabilities

    Capability & Description

    Living our Purpose

  • Builds own understanding of our purpose and values; explores opportunities for impact

    Influence

  • Actively focuses on developing effective communication and relationship-building skills

    Performance Drive

  • Understands expectations and demonstrates personal accountability for keeping performance on track

    Strategic Direction

  • Understands how their daily work contributes to the priorities of the team and the business

    Talent Development

  • Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent

    How to Apply

    For more information and job application details, see: Deloitte Internal Client Services - ATS - SAP ERP Integration & Technical Developer Jobs in Midrand South Africa

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