Deloitte Front Office Intern Jobs in Nairobi - Kenya

Deloitte Front Office Intern Jobs in Nairobi - Kenya; Front Office Jobs in Kenya.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services.

Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies.

Deloitte is dedicated to providing value added solutions to our clients.

We take pride in our reputation for providing a globally consistent quality service, an integrated approach and world-class expertise.

Deloitte is renowned for its innovative and collaborative culture, where talented people work closely with like-minded individuals to achieve collective success.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector, across three (3) countries in the region: Kenya, Uganda and Tanzania.

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment.

You will get the support, coaching and training needed to advance your career in Kenya and within the East Africa market.

Deloitte Front Office Intern Jobs in Nairobi - Kenya - What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues and our communities while you thrive in a dynamic culture of inclusion, collaboration and high performance.
From professional development to leadership opportunities and career advancement, we empower our people to be their very best - because that’s how you make an impact.

Job Description - Deloitte Front Office Intern Jobs in Nairobi - Kenya

Main purpose of the job

We currently have an exciting internship opportunity for a dynamic individual to join our Internal Client Services Department - Administration as a Front Office Intern. This position will be based in our Nairobi office in Kenya.

The incumbent will provide effective support to the Administration team while ensuring timely delivery of work in the allocated area.

What you will do

Ensure the reception area is well managed aligned with the departmental service level agreement;

Receive clients and visitors and notify relevant department/staff member in a timely manner;

Effectively handle client queries at the reception and channel them to the relevant department/staff;

Keep an updated register of all letters, cheques and parcels received through the reception;

Handle the switchboard professionally;
Dispatch parcels in a timely manner through courier;

Manage the newspapers and newspaper subscription for all eligible staff;

Operate the franking machine and ensure timely franking of letters;

Manage the administration emails and alert the business on any email that requires their attention; and

Effectively and efficiently manage travel/ticketing.

Qualifications - Deloitte Front Office Intern Jobs in Nairobi - Kenya

A Bachelor’s degree in Business Administration or related field.

A Diploma in Front Office management is an added advantage.

Good analytical and organization skills.

Excellent communication skills, both written and verbal.

Be a Kenyan citizen or eligible to work in Kenya.

Additional Information

Key Performance Areas

Strategic Impact - Independently assists team to deliver services within defined strategic objectives.

Budgets / Profitability - Effectively uses time, equipment and resources.

Development/ growth of team – Actively work to address identified technical skills.

Behavioural competencies

Effective interpersonal and relationship building skills;

Strong client delivery focus;

Adaptable, managing change and ambiguity with ease; and

Sound problem-solving ability.

Technical Competencies

Sound business acumen;

Focus on quality and risk; and

Well-developed computer user skills.

Your role as a leader

At Deloitte we believe in the importance of leadership at all

levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Leadership Capabilities

Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life.

Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders.

Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results.

Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities.

Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.

Why Deloitte?

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day.

From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.

Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders.
We value difference, and embrace people with diverse backgrounds, experiences, abilities and thinking styles.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work.

We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change.

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to.

Your details will be treated with confidentiality and will not be shared with any third party.

We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process. Women and Persons with Disabilities are encouraged to apply

Hybrid & Vaccination policy

Deloitte Africa has successfully launched the Hybrid Working model. Aligned with this model is our commitment to maintain an environment for personnel, clients and visitors that is safe and, as far as reasonably practicable, free from health risks.

Medical evidence provides overwhelming and empirical evidence that vaccination is currently the most effective means of preventing the spread of COVID-19 and reducing the likelihood of serious illness, death, transmissions and infections. More information about our vaccination policy will be discussed during the recruitment process for this position.

For more information and job application details; see - » Deloitte Front Office Intern Jobs in Nairobi - Kenya

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