Deloitte Consulting - Workforce Transformation - Senior Consultant Jobs in South Africa
Deloitte Consulting - Workforce Transformation - Senior Consultant Jobs in South Africa
Job DescriptionTo support the Engagement Manager in the delivery of project / engagement services to / at client premises, within South Africa and occasionally in neighbouring countries (i.e., eSwatini, Botswana)
Key Performance AreaProject ExecutionSupport the Engagement Manager in the delivery of moderately-sized/moderately-complex engagements/projects, as part of a client delivery team, in specific areas of technical proficiency, as it relates to the Workforce Transformation/Reward work team, as well as in areas requiring the development of technical proficiencies in the realm of Workforce Transformation/Reward.
Develop client presentations / discussion documentation, under Managerial guidance.
Raise solutions to address issues that may enhance / renew service offerings to client or that may affect the quality of delivery or timelines of the engagement.
Conduct research and/or apply analytics capabilities to provide output for assimilation into engagement deliverables.
Provide oversight, guidance and coaching to more junior consultants, in the delivery of projects.
Maintain quality and timeous delivery, as per defined and contracted client Service Level Agreements.
Issues raised timeously enabling resolution
Contribute to team knowledge sharing
Contribute to timeous billing and revenue flow
Client Impact: External / Internal
Develop internal collegial relationships proactively to support the delivery of client work, across Deloitte Human Capital Consulting teams (tribes).
Support the design and/or development of client solutions, as part of a broader client delivery project team.
Deliver high quality work that meets internal expectations for accuracy and timelines, to attain consistent client satisfaction and maintain professional client interactions.
Develop, deepen and apply knowledge in the delivery of Deloitte’s Workforce Transformation solutions, including but not limited to Job Analysis, Job Profiling, Job Architecture, Job Evaluation, Competency Development, Performance Management and Reward.
Cross-collaborate across other teams
Delivery on client needs
Collaborative effort to meet deliverables
Professionalism and quality of deliverables
Positive client feedback on delivery
Team Sales Pipeline Identification
Build rapport with external clients to understand their context and needs and actively build business relationships that generate leads.
Gather information to understand broader offerings of Deloitte, seek opportunities for cross-selling/follow-on work and collaborate with more Senior team members to win profitable, repeat business.
Contribute to winning profitable, repeat business by conducting background research, shaping client opportunities and contributing to the development of RFQ’s, RFP’s, Bids and Tenders, under Managerial guidance.
Lead generation
Revenue increase / client retention
Operational Effectiveness
Identify client needs and problems on technical issues that arise and propose resolutions to address these.
Understand context and impact of own role within project/engagement and conduct work accordingly.
Manage risk in area(s) of project engagement, in alignment with Deloitte policies.
Review and analyse accuracy and quality of own deliverables, in conjunction with Line Manager, to ensure consistent standards of project delivery.
Work with and coordinate project activities with project team members; maintain clear communication channels on work status.
Operate in an ambiguous, fast-paced environment effectively and be flexible to change.
Effective delivery of area of responsibility
Mitigation of risk to Deloitte and client
Outputs meets Line Managers’ expectations
Job Architecture Consulting Specialisation
Job Architecture
Apply general understanding and knowledge of Job Architecture principles and frameworks.
Conduct analyses of an organisation’s current Job Architecture to evaluate where consolidation, consistencies and efficiencies can be achieved.
Possess
understanding and knowledge relating to the development and build-out of functional Job Families.
Job Analysis and JD Writing
Possess a clear understanding and knowledge of job analysis, job description writing principles and how to apply and customise these, according to a client’s needs.
Possess the ability to interrogate, extract, analyse and distil relevant information (from interviews, existing JD’s, organisational structures and understanding of the complexity of roles) to produce a high-quality Job Description product that captures the essence of what the role needs to achieve.
Job Evaluation
Possess a clear understanding and knowledge of foundational Job Evaluation principles and concepts (Job Evaluation methodology agnostic, however a general understanding and/or working knowledge of Deloitte-utilised JE systems is preferable: TASK, Paterson, Peromnes, ExecEval).
Provide a systematic and consistent approach to defining the relative worth of jobs to bring clarity, uniformity, and standardisation to client evaluation structures.
Support the delivery of both ad-hoc and high-volume Job Evaluation projects by providing evaluation services, drafting Job Evaluation reports, and discussing outcomes with clients.
Deliver Job Evaluation training to Deloitte clients on their preferred Job Evaluation methodology to promote skills transfer and embed internal client capability.
Competency Development
Possess a clear understanding and knowledge relating to the conceptualisation and development of bespoke Behavioural and/or Technical competency frameworks for clients.
Identify priority competency needs for clients and highlight any existing competency gaps.
Leverage the application of Competency Levelling to provide scale and sophistication to Behavioural and/or Technical competency frameworks for clients.
Contribute to building allied tools and support materials to assist clients in the deployment, measurement and monitoring of Behavioural and/or Technical competencies.
Performance Management
Possess a clear understanding and knowledge of emerging/cutting-edge Performance Management principles and concepts.
Conduct assessments of client’s current Performance Management processes/procedures to determine strengths and development areas.
Recommend changes to Performance Management processes/procedures.
Contribute to the build-out of bespoke Performance Management solutions for clients, dependent on their needs and future aims.
Prescribed Methods & Tools
Make use of validated and proven remuneration methods and tools to satisfy the analytical requirements (AS-IS assessments and TO-BE modelling) on client projects.
Utilise Job Evaluation frameworks, tools and/or methodologies to salary benchmark jobs and compare jobs to general and/or specific market salary practices.
Survey Administration & Analysis
Analyse and provide conclusions from General, Industry and Custom surveys and apply these to the client context appropriately.
Qualifications
Bachelor’s Degree
4 – 6 years’ relevant work experience (i.e., either in Corporate HR or in a Professional Services/Consulting firm, delivering Human Resources-related services)
Desired Qualifications
Postgraduate qualification (relevant to Service Area / Business Management, etc.)
3 years in a client facing role
How to Apply
For more information and job application details, see; Deloitte Consulting - Workforce Transformation - Senior Consultant Jobs in South Africa
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