Deloitte Consulting - Core Business Operations: Operations Transformation - Senior System Engineer Jobs in South Africa

Deloitte Consulting - Core Business Operations: Operations Transformation - Senior System Engineer Jobs in South Africa


Main Purpose of Role

  • The Systems Engineer is responsible for delivering, maintaining, and optimizing infrastructure, database, and middleware capabilities to support and enable the development and operations of modules and solutions.

  • This role is responsible for reviewing solution designs; understanding their impact on application/infrastructure; ensuring the availability of supporting components and enabling infrastructure from internal or external service providers.

  • This role is also responsible for monitoring, maintaining, and supporting the operational capacity, availability, and performance of solutions against SLAs.

  • In addition, the candidate in this role is responsible for providing technical expertise to team members and other technical/business areas.

    Your responsibilities will include:

  • Monitoring and maintaining of infrastructure/service/application performance, capacity and availability
    Installing, configuring, testing and maintaining operating systems, application software, containers, system management and DevOps tooling

  • Ensuring availability, sustainability and accessibility of application systems/services

  • Performing Incident Management and Root Cause Analysis

  • Managing and ensuring SLAs and SLOs of services are maintained

  • Ensuring necessary operational controls and governance are in place and policies to ensure alignment

  • Providing 2nd and 3rd level support to the IS Service Desk for the resolution of application and infrastructure-related incidents and problems

  • Managing and remediating on security threats and vulnerabilities, and applying all required security controls in accordance with relevant policies

  • Identification and mitigation of all risks for services in production

  • Executing and managing operational projects to ensure delivery as per agreed timelines and scope

  • Coordinating and executing implementation of changes into various environments

  • Designing, Implementing and maintaining high availability and disaster recovery solutions

  • Liaise with vendors and other IT personnel for problem resolution

    Qualifications and Experience

  • Matric / Grade 12 essential

  • 3-year degree / diploma Bachelor’s Degree or diploma in Computer Science, Information Systems, or similar qualification
    Min 8 years’ experience in designing,
  • developing, deploying and / or administering infrastructure solutions

  • Experience of current and emerging virtualization, infrastructure, and cloud and containers technologies and architectures, such as Windows, Linux, AWS, Azure, Openstack, Docker etc.

  • Min 5 years’ experience of configuration management and automation tools such as Puppet, Chef, Ansible, Salt, Terraform, etc.

  • Strong knowledge of automation frameworks and tools

  • Min 5 years’ experience working with programming and scripting languages, such as Python, Ruby, Bash/Shell, etc.

  • Experience with shell scripting

  • Experience with supporting / maintaining JAVA applications preferred

  • Experience with Database technologies - RDBMS, e.g. MySQL, MSSQL, PostGreSQL, Oracle

  • Strong SQL Scripting skills preferred

  • Min 5 years’ experience and knowledge of IP networks and related solutions

  • Experience working closely with agile methodologies, such as Scrum, XP, and with teams leveraging DevOps and Continuous Delivery / Integration

  • Strong knowledge of incident and problem management processes

  • Experience with Cloud-native architectures, including public cloud PaaS / IaaS, micro-services architectures, APIs will be an advantage

  • Strong problem solving skills and ability to adapt to new methods and processes

  • Strong relationship building, persuasion, and collaboration skills that drives internal-and cross-team constructive feedback and support

  • Strong communications skills and time-management skills, with the ability manage multiple tasks, and work well under pressure

  • Experience in monitoring technologies and APM (Application Performance Management) tools

  • Strong understanding of IT management best practice frameworks, such as ITIL and COBIT preferred

  • Experience and knowledge of Financial and Payment solutions preferred

    How to Apply

    For more information and job application details, see; Deloitte Consulting - Core Business Operations: Operations Transformation - Senior System Engineer Jobs in South Africa

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