Degree/Diploma Retail Sales Representatives Kenya Jobs
Degree/Diploma Retail Sales Representatives Kenya Jobs
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our client's business, a high-end retail store in Westlands.
Candidates with strong communication skills who can make customers feel welcome in the store will stand out.
You will help identify client needs, present and answer questions about the products and services and recommend solutions.
A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave their store satisfied and you will contribute to the store's profitability.
Service and Sales
Welcome and greet customers in a timely and professional manner
Ascertain customers' needs and wants
Recommend and display items that match customer needs
Ensure high levels of customer satisfaction through excellent sales service
Keep up to date with product information
Accurately describe product features and benefits
Manage point-of-sale processes
Banking cash sales at the end of a shift
Follow all company's policies and procedures
Cleanliness and Neatness
Maintain outstanding store condition and visual merchandising standards
Maintain a fully stocked store
Carry out daily, weekly and monthly store cleaning procedures
Stock
Carry out Physical Stock Inventory weekly and monthly
Analyze customer needs to apply when ordering of the shipments
Get actively involved in the receiving and verification of new shipment
Keep track of customer flow and feedback
Requirements
Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding the retail sales process
Familiarity with consumer behaviour principles
Knowledge of inventory stocking procedures
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts
High school degree
BSc in Marketing or related field is a plus
Hours of Operations
Maximum of 8 hours daily with a 1-hour lunch break
Shall be either on am shift (9am-5pm) or pm shift (12pm-8pm) daily
Entitled to one off day per week in every 7 days, mostly on a weekday
Salary:
Ksh 25,000
Location:
Nairobi
Career Level:
Entry / Mid Level
Education:
Diploma/Degree
How to Apply
Interested candidates should apply online by 8th September, 2018
For more information and job application details, see; Degree/Diploma Retail Sales Representatives Kenya Jobs
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