Debt Collection Officer Vacancies in Nairobi

Debt Collection Officer Vacancies in Nairobi

Job Summary:

We are looking for a reliable Debt collector to contact debtors and claim outstanding debts towards their creditors.

You will be responsible for recovering the money owed in as little time as possible.

Job Description:

A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent.

Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

Duties / Responsibilities

Keep track of assigned accounts to identify outstanding debts

Plan course of action to recover outstanding payments

Locate and contact debtors to inquire of their payment status

Negotiate payoff deadlines or payment plans

Handle questions or complaints

Investigate and resolve discrepancies

Create trust relationships with debtors when possible to avoid future issues

Update account status and database regularly

Alert superiors of debtors unwilling or unable to pay when necessary

Comply with requirements when legal action is unavoidable

Requirements

Proven experience as debt collector

Experience in working with targets and tight deadlines

Knowledge of relevant legal requirements

Working knowledge of MS Office and databases

Excellent communication and people skills

Apt in negotiating and persuading

Ability to be polite and compassionate without lacking confidence

Education

Degree or equivalent from any related field (Business/Commerce)

At least 2 years collections experience

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Debt Collection Officer) to recruiterkenya@gmail.com before 4th September 2019.
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