Customer Service Executives Jobs in Kitengela, Kenya

Customer Service Executives Jobs in Kitengela, Kenya

Job Title:
  • Customer Service Executives
    Location:
  • Kitengela

    Summary:

    Our client is an online market place targeting sellers and buyers to interact on the platform.

    They are based in Kitengela town and looking to hire a team of 30 young and energetic customer service executives.

    Duties and Responsibilities:

  • To provide excellent customer service in sales and after-sales situations
  • To respond to general customer inquiries and complaints in a timely manner and to resolve issues to satisfaction of customer based on company policy
  • Be involved in telesales and online marketing
    Follow up on customers
  • To project a professional company image
  • Accurately respond to questions and assist customers with product features
  • Assist customers with their payments needs and accepting payments
  • Maintaining a professional appearance, behavior, and conduct
  • Effectively work with peers in a team focused environment
  • Perform other duties as required

    Key Requirements:
  • Form four and above
  • Excellent communication skills
  • Time management skills
  • Telephone skills
  • Ability to close a sale on phone/online
  • Must have a smart phone or a laptop
  • The team will be trained

    How to Apply
  • Qualified candidates to forward CVs to recruitment@britesmanagement.comby 3rd May 2019
  • Only the shortlisted candidates will be contacted

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