Customer Quality Follow Up Executive Jobs in Kenya
Customer Quality Follow Up Executive Jobs in Kenya
Job SummaryOur client, a manufacturing company along Mombasa road, Nairobi is looking to hire a Customer Quality –Follow up executive with his key role being to ensure adherence of specifications and quality procedures at all stages are followed in the production process to customer satisfaction.
Her main duty will be Customer liaison Customer quality follow-up and Customer site visits
Duties and Responsibilities
Perform consistency test (Dimensions, wall thickness, section weights, top load etc) on critical products
Perform consistency test (Dimensions, closing torques) on our injection products and maintain test record.
Perform consistency test (Dimensions, wall thickness, AA, eccentricity, polarized light, weights etc) on our preform range of products and maintain test record as per customers and internal specifications.
Collect quality data (wall thickness, section weights, top load, dimensions etc.) of all products Safepak produces and keep data in soft copy. Trials included
Liaise with QM in maintaining a database of trials, experiments and other Quality records in soft copy.
Approve daily the process control data on the shop floor
Maintain a statistical process control SPC monitoring critical process control parameters.(MC humidity,Temps,chiller drier temps,
Evaluate critical test on spreadsheets for consistency
Assist in maintaining Quality traceability reports of all machines
Preform machines
PET bottles machine
Injection, machines
Laboratory house keeping
Participate actively in audit preparations
Prepare box packaging tags and approvals
Conduct internal training, sensitization and evaluation on effectiveness of training on all the packers on quality and
safety related issues.
Participate actively in any technical committees & meetings
Enforce IMS (ISO 9001;2008,ISO 22000 & ISO 14001:2004)systems procedures on area of work & and assist in enforcing GMP in the production floor
Perform consistency test (Dimensions, wall thickness, eccentricity, polarized light, weights etc.) on our preform range of products and maintain test records as per our sampling plan & clients specs
Perform AA analysis on preforms and update Certificates of analysis
Prepare laboratory standard operating procedures
Key Requirements and Skills
Excellent communication skills/ customer service skills
Strong character and very confident
Good exposure in Quality Assurance/lab technician knowledge
Exposure in field work & pharmaceutical industry
Proficient in data analysis, interpretation & presentation
Degree/Diploma in Food science & Technology/Analytical Chem/Bio Chem/Industrial Chem.
Good knowledge of MS Office applications
Team player
Reliable and Trustworthy
How to Apply
If you meet the above qualifications, skills and experience send CV to recruitment@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.
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