Cosmopolitan SACCO Branch Managers Jobs in Kenya

Cosmopolitan SACCO Branch Managers Jobs in Kenya

Job Description:

The Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the SACCO’s objectives

Duties of a Branch Manager

Direct all operational aspects including service channel operations, customer service, human resources, administration, marketing and sales

Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans

Meet performance goals and metrics

Manage budget and allocate funds appropriately

Bring out the best of branch’s personnel by providing training, coaching, personal development and motivation

Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities

Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs

Address customer and employee satisfaction issues promptly

Adhere to high ethical standards, and comply with all regulations/applicable laws

Network to improve the presence and reputation of the branch and company

Stay abreast of competition and provide reports on market movement and penetration

Addressing customer service issues as raised by members

Work closely with sales teams at the branch to supervise train and advise

Requirements

Proven branch management experience, as a branch manager or similar role

Sufficient knowledge of modern management techniques and best practices in channel management

Ability to meet targets and goals

Familiarity with SACCO rules and regulations

Excellent organizational skills

Results driven and customer focused

Leadership and human resources management skills

Preferred Qualifications

Relevant degree/diploma and certifications.

Relevant Professional Qualifications

Professional Membership(s) will be an added advantage.

Above 30 years of age.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

How to Apply

Market yourself by sending a one-page cover letter about yourself and achievement to date together with your CV & I.D. Card (in PDF format as one document) clearly indicating “Branch Manager” on the subject line to recruit@cosmopolitansacco.co.keon or before 8th November 2019 at 5:00 p.m.

Only shortlisted candidates shall be contacted.

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