Corporate Staffing Services Lead Installation Technician (Queue Management) Jobs in Kenya
Corporate Staffing Services Lead Installation Technician (Queue Management) Jobs in Kenya
Our client is a leading integrated business solutions provider dealing with various systems including Queue Management, Visitor Management, Time & Attendance and Electronic Security Systems.
They seek to hire highly efficient lead installation technician who will offer technical support services to customers and ensure installation of the Queue Management Systems, digital signage and feedback systems.
Key Responsibilities
Provide technical assistance regarding to both software and hardware installations and troubleshoot network configuration issues for the queue management systems to function properly
Oversee each project lifecycle from conception to completion.
Develop and revise statement of work, which should include implementation plan, update on progress and ensure deadlines are met.
Ensure online or onsite support of the queue management system products.
Perform all necessary steps needed to complete assigned tasks or as per need basis from time to time
Provide technical support services to customers and ensure that all complaints are resolved within turnaround time.
Ensure daily reporting about finished or pending tasks to reporting head or Senior Management
Responsible for layouts designs for all queue management products.
Perform the dev-ops function by testing all the Queue management products
Support on clients over phone whenever required.
Ensure help
desk software is updated at all times with current tasks and support calls
Supporting customers with day to day technical problems and maintain a high level of customer satisfaction with the service and products.
Skills & Qualification
Bachelor’s Degree in Computer Science.
3-5 years of experience in an IT Business solutions company.
Solid and proven technical background in installing Queue Management Systems
Strong organizational Skills
Be a natural forward planner, credible and comfortable dealing with company executives
Excellent organizational and presentation skills and ability to work well with teams.
Integrity, hard work ethic, confident and a good business sense.
Ability to deal with a rapid paced / multi-tasking environment.
How to Apply
For more information and job application details, see; Corporate Staffing Services Lead Installation Technician (Queue Management) Jobs in Kenya
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