Corporate Staffing Services Client Relationship Manager Jobs in Kenya

Corporate Staffing Services Client Relationship Manager Jobs in Kenya

Our client is a well-established company offering professional cleaning services. They seek to hire a Client Relationship Manager who will be tasked with building and preserving strong relationships with clients while generating additional business by identifying opportunities for greater profits, and recruiting new clients.

Title:

Client Relationship Manager – Cleaning Services

Key Responsibilities

Identify key contacts at potential client companies and approach them to establish and foster a relationship.

Maintain good relationships with clients.

Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.

Understand the clients’ needs, problems as well as challenges and identify ways to develop plans on how the business could better address those needs.

Aim to preserve and renew contracts.

Grow the business by identifying new sales and business development opportunities.

Seek opportunities to cross-sell or upsell to existing clients.

Provide excellent service in order to maintain a positive reputation for the business.

Act as a point of contact for complaints and ensure customer issues are resolved in a prompt and professional manner.

Develop and execute a strategy to meet the set revenue targets

Promote high-quality sales, supply and customer service processes

Skills & Qualifications

Bachelor’s Degree in Business Administration/Marketing or a related

field of study

Minimum of 5 years’ experience in a sales or customer facing role

Ability to manage relationships to achieve the set revenue targets

Ability to build, foster and maintain positive professional relationships.

Devotion to high-quality customer service.

Excellent interpersonal communication skills.

Keen analytical and research abilities.

Problem-solving and conflict resolution capabilities.

Outgoing and customer-oriented attitude.

How to Apply

If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Client Relationship Manager – Cleaning Services) to vacancies@corporatestaffing.co.ke on or before 24th June 2019

We do not charge any fee for receiving your CV or for interviewing.

Only candidates short-listed for interview will be contacted.

For more information and job application details, see; Corporate Staffing Services Client Relationship Manager Jobs in Kenya

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