Concern Consultancy to Conduct CD & NDs' Perception Survey of the Services and Effectiveness of South Sudan NGO Forum Jobs in South Sudan
Concern Consultancy to Conduct CD & NDs' Perception Survey of the Services and Effectiveness of South Sudan NGO Forum Jobs in South Sudan
Purpose of the ConsultancyThe South Sudan NGO Forum seeks a reputable consultant(s) carryout country directors (INGOs) and national directors (NNGO) perception survey on services being offered to members in 2020 by South Sudan NGO Forum particularly in the areas of information sharing, networking, capacity enhancement, representation and communication around safety and wellbeing.
Essential and Desirable
Experience/Qualifications
Required Qualifications for Consultancy
Individuals or firms that apply for this consultancy will need to meet the following requirements
At least ten (10) years demonstrable institutional experience in field research;
At least five (5) years of experience in conducting perception surveys
Demonstrable experience in conducting both quantitative and qualitative surveys, including stakeholder/beneficiary and programme outcome evaluations, in international and post-conflict or fragile state contexts;
Demonstrable experience in engaging with local community members, using participatory and consultative approaches;
Demonstrable experience in engaging with government institutions and use of tact and sensitivity when handling sensitive information;
Demonstrable experience in monitoring and implementing activities and delivering all required outputs;
Demonstrable strong oral and written communications;
Demonstrable experience of operating in areas with accessibility challenges;
Good interpersonal skills and ability to work in a multi-cultural and multi-ethnic environment with sensitivity and respect for diversity;
Ability to work independently with minimal supervision and maintain flexibility in working hours.
Strong analytical skills
Experience in South Sudan desirable.
Requirements for Consultant(s)
It is up to the Offeror to propose the optimum team composition to achieve the objective of this study but based on previous surveys, a maximum of three consultants suffice to complete the task on time. It is hereby suggested that the proposed team should include one or two of the following expertise:
M.Sc. degree in social science or related field and seven to ten years of demonstrable experience in coordination, project management and implementation as well as monitoring of programme outputs and activities;
M.Sc. degree in Statistics or Population Studies or related field and with seven to ten years of demonstrable experience in designing methodologies and undertaking data analysis for research and surveys.
Objectives and Specific Tasks to be undertaken by the Consultant(s)
General objectives of the consultancy
The South Sudan NGO Forum seeks an experienced and qualified consultant(s), preferably South Sudan-registered and -based, to conduct a comprehensive survey targeting members of the South Sudan NGO Forum to collect statistically reliable data on the perceptions of the members about South Sudan NGO Forum services to members, both qualitative and quantitative in nature.
The findings of the survey will inform the next steps regarding what needs to be done in order to improve the services the Forum provides to its members, building on established strengths of the NGO Forum.
Specific objectives of the survey are:
To obtain statistically reliable data on the NGO Forum services to
members.
To assess the NGO Forum’s responsiveness to members’ needs and how they are being met.
To assess the current level of Secretariat’s and Steering Committees’ responsiveness to NGO Forum members’ needs
To assess the effectiveness of the functions of the NGO Forum in supporting members in principled delivery of aid assistance in South Sudan.
To establish the current extent of effectiveness of National Directors’ and Country Directors’ Group meetings in responding to members needs and/or concerns.
To assess how the Forum is supporting field-level coordination among members and between members and other actors or coordination networks.
To assess how the NGO Forum effectively engages with external actors such as the Humanitarian Coordinator, OCHA, Humanitarian Country Team, UNHAS Steering Committee, Inter-Cluster Working Group, Partnership for Resilience and Recovery, South Sudan Humanitarian Fund, the Humanitarian Response Plan, Donors, UN Agencies, and UNMISS on the one hand; and Relief and Rehabilitation Commission, Ministry of Humanitarian Affairs and Disaster Management, Ministry of Labour, Ministry of Finance/National Revenue Authority, and other relevant Government institutions, on the other hand, in addressing challenges that affect operations of members in South Sudan.
To assess how the Forum effectively engages on policy issues that impact the operating environment for NGOs in South Sudan.
To assess how the NGO Forum provides capacity development support to members through training, funding or networking opportunities.
To assess the extent to which the Forum promotes best practices including awareness of humanitarian principles, promoting fair processes, and effective engagements with local actors at the field levels.
To show the trend of NGO Forum performance across various functions from 2018 to 2020.
Outputs
Key Outputs and Activities
The scope of work, including expected outputs and supporting activities, to be delivered by the selected consultant will include, but is not limited to the following:
Draft a comprehensive and suitable survey instrument and methodology.
The suggested sample size out of the total population is to be drawn at 95% confidence interval and 5% margin of error.
The analysis methodology should include both descriptive analysis (i.e., X% of NGO Forum members hold this sentiment) as well as multivariate regression analytical data at the Forum level (i.e. X% of Forum members hold this sentiment which can be attributed to X, Y and Z factors).
Pilot the survey instrument/data collection tools and methodology
Finalize the draft questionnaire through consultative process with the NGO Forum Secretariat and Reference Group drawn from the Steering Committees;
Develop a work plan;
Develop an engagement mechanism to encourage target groups to respond to the survey;
Conduct the survey of National and Country Directors;
Carryout data and trend analyses and quality control for the survey;
How to Apply
All applications are to include a financial proposal, technical proposal, contact details of at least two referees (or written references), and CVs of all relevant consultants.
Please send applications to South Sudan Desk Officer - SouthSudan.DeskOfficer@concern.net by Thursday, 19th November, 12pm.
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