Concept Group Senior Channel and Partnership Manager Jobs in Nigeria

Concept Group Senior Channel and Partnership Manager Jobs in Nigeria; The Senior Channel & Partnership Manager will be responsible for overseeing and optimizing the company’s digital channels, ensuring the smooth integration and operation of third-party services tied to key platforms such as the Wealth Management Portal, Credit Portal, USSD, and other digital sales channels.
This role involves managing relationships with internal and external stakeholders, including vendors and cross-functional teams, to ensure the success of the company's digital offerings.

The manager will also ensure regulatory compliance and work closely with product and business teams to maximize the efficiency and growth of digital channels.

Responsibilities

Channel Management:

Oversee the performance of the company’s digital channels (Wealth Management Portal, Credit Portal, USSD, etc.) and ensure they are fully optimized for business growth and operational efficiency.

Continuously evaluate the performance of these channels and provide recommendations for improvements.

Ensure seamless integration and operation of third-party services with the company’s platforms.

Partnership & Collaboration:

Build and maintain strong relationships with both internal teams (Product, IT, Business Operations) and external vendors to ensure smooth channel operations.

Act as a liaison between the company and third-party vendors, ensuring that SLAs (Service Level Agreements) are met. 3. Vendor Relationship Management:

Manage relationships with third-party vendors and outsourced software/application providers.

Ensure timely updates, integrations, and issue resolution with vendors to ensure smooth operations of digital channels.

Negotiate contracts and agreements with third-party service providers.

Requirements

Bachelor’s Degree in

Business, Information Technology, or a related field. An MBA or equivalent qualification is a plus.

7+ years of experience in digital channel management, vendor relationship management, or a similar role within a technology-driven organization.

Proven experience managing third-party vendors and optimizing digital channels for business growth.

Strong knowledge of the financial services industry and its regulatory requirements.

Proficiency in project management tools and methodologies.


How to Apply

Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.

For more information and job application details, see;

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