Client versus Customer

What is the Difference Between a Client and a Customer?

When to Use Client

The word client is a noun. A client is someone who engages the services of a professional.

Attorneys and accountants have clients because people and businesses engage them for their legal and financial services, respectively.

Here are a few more examples,

The firm fired one of its CPAs because her behavior caused them to lose an important client.

Government officials were frustrated when the attorney refused to reveal information about his client.

When to Use Customer

Customer is also a noun. It means someone who buys things from a store or business.

For example,

When the customer tried to return her television at the register, the cashier directed her to customer service instead.

The once popular tavern lost multitudes of customers when it replaced its cheap drinks and simple pub food with fancy cocktails and elevated dining options.

Summary

Is it customer or client? The nouns client and customer both refer to people who purchase things.

Traditionally, a client pays for highly specialized professional services, while a customer shops regularly at a store or other business.

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