Client Service Executive Jobs in Kenya
Client Service Executive Jobs in Kenya
We are an independent financial advisory company that’s committed to enhancing the financial lives of our clients and to enriching their family legacies through organization and deployment of wealth in ways that enable their lives to be happier, more harmonious and secure.
We listen to the client plans, objectives and goals be it building wealth, education plans for children, saving and retirement planning etc.
We carefully think through every client’s needs to come up with an optimal plan for each individual case.
We have achieved this by partnering with both local and off-shore companies that enable us offer various products and services including: Stocks Portfolio Management, Purchase of over the Counter shares, Loan Facilitation, Project Management, Fixed deposits, Unit Trusts, Government and Corporate Bonds, Collective Investment schemes, Offshore Investments
We are hence looking for well-organized and highly motivated Client Service Executive who are result-oriented to achieve the following:
Main Responsibilities
General Queries – Liaise with service providers to follow up on issues/client’s queries accordingly
Act as the link between clients and Offshore service providers
Preparation of new investment illustrations
Nomination of Beneficiaries follow up
Weekly and Quarterly Reviews
Track Premium Holidays and Following up on Arrears
Switches and Transfers Follow up
Preparing review documents for relationship managers
Facilitating withdrawal investments and subsequently updating the pipeline
Facilitate policy maturity
Booking meeting venues & preparing review documents for the Sales Director
Arranging deliveries with the company bearer and couriering documents to the relevant destination
Ensure documents are filed in
the M-FILES System to ensure proper documentation and for future reference (KYCs, Illustrations, Application forms, Withdrawal documents, Switch Forms)
Minimum Requirements
Bachelor degree in business a business related course.
A minimum of 3 years’ experience in Admin within a similar environment.
Must have experience in an investment oriented organization.
Competencies / Attributes
Strong oral and written communication skills.
Excellent customer service skills with a dynamic personality
Ability to multitask and work in a very fast paced environment.
Must be keen eye to detail
Drive for results with no excuses.
Ability to work independently with limited supervision, under pressure and meet deadlines.
High levels of integrity & professionalism with internal and external customers.
Team player with Strong work ethics.
Remuneration: KES 40,000 – 50,000.
How to Apply
If you feel you meet the aforementioned requirements, send your updated CV with email & telephone contacts of three professional referees and the application letter quoting the Title of the position as the subject to hmwenje@newdawnwealth.com.
Applications should be received not later than October 13th, 2018.
Only short listed candidates will be contacted.
Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.
Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.
Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!