Client Relations Officers Jobs in Nairobi, Kenya

Client Relations Officers Jobs in Nairobi, Kenya

Duties and Responsibilities
  • Build positive and productive relationships with clients for business growth
  • Provide client support and handle client communications effectively
  • Maintain existing clients and generate new clients to achieve revenue goals.
  • Address client concerns promptly and professionally.
  • Inform clients about company products, services and promotions
  • Ensure that client requests are handled timely and accurately.
  • Maintain up-to-date knowledge about company products and services.
  • Be involved in telesales and online marketing
  • To project a professional company image
  • Maintaining a professional appearance, behavior, and conduct
  • Effectively work with peers in a team focused environment
  • Perform other duties as required

    Qualifications and Experience
  • Minimum Education qualification – Diploma, Degree level will be an added advantage.
  • 2 years Customer service experience
  • A very Presentable and mature person
  • Excellent communication and interpersonal skills
  • General math skills
  • A calm manner and the ability to work under pressure
  • Problem-solving orientation
  • Stamina and resilience
  • Attention to details

    How to Apply
  • If you meet the stated qualifications, experience, skills and you are up for the task send CV to recruitment@britesmanagement.comby 27th October 2019
  • Only shortlisted candidates will be contacted.

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