City Walk Sales Lady (Perfume Section) Jobs in Kenya

City Walk Sales Lady (Perfume Section) Jobs in Kenya

Scope and General Purpose of Job

As a Perfume Sales Lady in our retail company's perfume section, you will play a pivotal role in providing exceptional customer service and driving sales in the fragrance department. You will assist customers in selecting and purchasing perfumes, ensuring they have a memorable shopping experience while meeting sales targets.

Duties and Responsibilities

Customer Engagement:

Greet and approach customers with a friendly and welcoming demeanor.

Assist customers in finding their preferred fragrances and provide recommendations based on their preferences.

Provide product knowledge and information about various perfume brands and scents.

Engage in active listening to understand customer needs and preferences.

Sales and Upselling:

Promote and sell perfumes to meet or exceed individual and team sales targets.

Upsell complementary products, such as, travel-sized fragrances or gift sets.

Utilize persuasive selling techniques to encourage customers to make informed purchasing decisions.

Product Knowledge:

Stay up-to-date with the latest perfume trends, new arrivals, and product features.

Educate customers on the unique characteristics of different fragrances and brands.

Maintain a deep understanding of the fragrance notes and ingredients.

Merchandising and Stock Management:

Ensure the perfume section is well-organized, clean, and visually appealing.

Monitor inventory levels, restock shelves, and report stock shortages to the management.

Assist in setting up and maintaining attractive perfume displays.

Customer Service:

Address customer inquiries, concerns, and returns in a courteous and efficient

manner.

Handle cash transactions, operate the cash register, and maintain accurate sales records.

Provide after-sales service, such as gift wrapping and perfume sample distribution.

Compliance and Security:

Follow store policies and procedures regarding security, loss prevention, and safety.

Assist in preventing theft and report any suspicious activities to management.

Team Collaboration:

Work collaboratively with other sales associates, the Section Manager, and store staff to achieve team goals.

Participate in team meetings and training sessions to enhance product knowledge and sales skills.

Qualifications

Diploma or Bachelor's degree in Business, Sales, Marketing or a related field.

Previous retail sales experience in the perfume section.

Excellent communication and interpersonal skills.

Strong customer service orientation.

A passion for fragrances and a keen sense of smell.

Ability to work in a fast-paced retail environment.

Math skills for handling transactions.

Attention to detail and a well-groomed appearance

How to Apply

For more information and job application details, see; City Walk Sales Lady (Perfume Section) Jobs in Kenya

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