Cigna Global Admin - Supervisor Jobs in Kenya

Cigna Global Admin - Supervisor Jobs in Kenya

The Position:

A vacancy has arisen within EGS Global Admin opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team in the role of Admin Supervisor

You will be responsible for the supervision of staff on a daily basis ensuring KPI’s are met across the Admin Organisation.

Main Duties/Responsibilities:

Provide visible leadership as part of the management team for the Global Admin team staff

People development and performance management through active coaching, clear and constructive feedback and an open management style.

Manage team resources through planning and leveraging the available talent to optimise team performance

Engage staff in order to create a dynamic working environment at all levels, leading the team and the processes towards continuous progression while supporting the change journey

Proactively optimizing the unit’s workflows to achieve set targets.

Organising and monitoring work flow to ensure TAT targets are achieved and inventory levels are managed.

Effectively manage the administration process liaising with the SME & Operations Manager about any identified gaps or improvements and proactively contributing to the solution.

Ensure Quality Audit targets are achieved month on month

Instrumental in Employee Engagement activity

Your Profile

Proven data analytics skills (advanced Excel, Qlikview, Tableau)

Experience with systems like KOFAX, Octopus, Salesforce is a plus

Excellent networking skills (IT – OPS – TH&N)

Active language knowledge of at least English (additional languages are a plus)

Experience in coaching, managing, developing and motivating individuals

Clear experience in driving a team to achieve excellent customer service results

Excellent inter-personal skills

Negotiation and influencing skills

Action-orientated problem-solving skills / process improvement

Excellent organisation, planning and prioritisation skills

Strong communication skills: demonstrating drive and enthusiasm

Demonstrating flexibility and adaptability to change

Result-oriented, able to mobilise the team to achieve key objectives

Accountability – assumes ownership for achieving personal results and collective goals
Customer oriented

Key Competencies

Leadership

Transformation

Manage ambiguity

Balances stakeholders

Organizational Savvy

Drives Engagement

Build effective teams

Tech savvy

Global perspective

Data driven

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions.

Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?


How to Apply

For more information and job application details, see; Cigna Global Admin - Supervisor Jobs in Kenya

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