CIC Insurance Assistant Claims Analyst – General Business Jobs in Kenya

CIC Insurance Assistant Claims Analyst – General Business Jobs in Kenya

Purpose:

To achieve customer satisfaction through efficient and prompt claims settlement.

Primary Responsibilities:

Register and analyse intimated claims and advise client on supporting claims documents;

Appoint service providers where applicable;

Analyze adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;

Process fully documented claims and referring any suspicious claims to the supervisor;

Initiate reinsurance and third party recoveries (written demand letters);

Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;

Process all service providers invoices and payment within the set standards;

Issue discharge vouchers for all fully documented claims;

Attend to customer queries and complaints promptly and professionally;

Communicate risk improvement measures to the underwriter to take appropriate action;

Follow up on claims payments and

Prepare various claims analysis reports for clients and management consumption.

Key Skills, Knowledge, Experience and Behavioral Competencies

Academic and Professional Requirements

Bachelor’s degree in Business or in a related field

Computer literate in MS Office and other office applications

Part qualification in relevant professional field in IIK or ACII

How to Apply

For more information and job application details, see; CIC Insurance Assistant Claims Analyst – General Business Jobs in Kenya

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