Christian Children's Fund of Canada Sponsorship Team Lead Jobs in Ethiopia

Christian Children's Fund of Canada Sponsorship Team Lead Jobs in Ethiopia

Job Id: 222244

Category: Social Sciences and Community, Communications, PR and Journalism

Location: Addis Ababa

Career Level: Senior Level (5+ years experience)

Salary: Negotiable

Job Description

Christian Children's Fund of Canada (CCFC) creates a future of hope for children, families, and communities by helping them develop the skills and resources to overcome poverty and pursue justice.

Internationally headquartered in Markham, Canada, our commitment is to improve the quality of life of children and youth in empowered communities through enhanced family and community capacity for sustainable development. For more information about CCFC, visit our website www.ccfcanada.ca

CCFC has the following vacancy for its program in Ethiopia

Number of person required for the position:

One

Duty station:

Addis Ababa with frequent field trips to program areas in different part of the country.

Terms of Employment:

One Year

Job Responsibilities:

The Sponsorship Team Lead is responsible for direct, provide guidance and evaluate sponsorship activities and monitoring systems, emphasising Quality Assurance (QA) and Continuous Quality Improvement (CQI).

Also provide direct facilitation and training of trainers to sponsorship staff in the Country Office and at the program level.

Act as the primary communication link between the Country Office and CCFC Canada Office for coordination and submission of sponsorship operational and strategic plans as well as progress reports.

The Sponsorship Team Lead is also responsible for coordinating and work with responsible Country Office staff and contribute to the country and the global strategic plan, theory of change and business plan, and meeting Annual Key Performance Plans and Performance Indicators set by Country Director together with the Program Manager.

Key responsibilities include but not limited to:

Build staff capacity for success in the Country Office Sponsorship area by recruiting, completing annual performance evaluations, training, recognizing, coaching and disciplining staff as necessary in consultation with the Program Manager.

Develop and monitor systems to ensure continuous quality improvement utilizing all relevant technologies to enhance productivity and quality assurance.

Undertake and/or recommend corrective measures or enhancements and enforce policies, procedures and agreements related to sponsorship as necessary.

Visit program sites to randomly monitor sponsorship administration activities regularly to ensure that enrolled children are receiving support, compliance with CCFC policies, procedures and to support the Quality Assurance and Quality Control Initiatives.

Provide direction and guidance to program partners’ staff in developing a correspondence plan, ensure that clear performance measurements are developed, and carry out related action items based on monthly monitoring activities.

Train trainers (TOT) in partner organizations and provide coaching/mentoring; manage or conduct direct delivery related to sponsorship administration requirements.

Randomly review correspondence to ensure that standards (quality, correctness, content and translation) are met.

Ensure responses to sponsor inquiries from partners to Markham are prompt, accurate and detailed.

Working together with the Ethiopia country

office program manager, Sponsorship team of the Canada office, explores potential for local sponsorship, recommend and implement upon approval.

Facilitate effective and regular communication with clients, partners, CCFC Country Offices and CCFC Toronto including conducting analysis and provision of required feedback and reports.

Coordinate sponsor visits in accordance with established CCFC sponsor visit policies and procedures.

Job Requirements

Required Qualifications:

MA Degree in social science preferably social work, sociology, development studies, psychology, law, communication, journalism or a relevant field from a nationally/ internationally recognized university.

Minimum of 8 years of direct experience in implementing or managing child centered, family focused community development programs with a minimum of 2 years of experience in management of program and people; experience in working with OVC and management of child sponsorship is an asset

Have a minimum of 3 years of child sponsorship process management, with track record of handling the routine sponsorship administrative activities

Understanding of community development programs in hard to reach urban and rural communities and working experiences with socially destitute is an asset

Demonstrated results in Quality Assurance (QA) and Continuous Quality improvement (CQI) initiatives.

Excellent skills in group facilitation, training, training of trainers, capacity building, coaching/mentoring, and negotiating in a challenging environment. Train-the-trainer certification is an asset.

Project planning, management, monitoring and evaluation experience that apply child protection tools and resources.

Excellent data analysis and reporting skills.

Able to read computer reports, interpret and strategize on related actions, identify issues and assess training needs.

Excellent communication skills, both verbal and written (particularly written grammar, sentence structure and flow) with the ability to speak and write fluently in English.

Fluency in other relevant local language(s) such as Amharic, Afan Oromo and others will be added advantage

Strong Microsoft Office computer skills: Word, Excel, Outlook; intermediate experience with customized databases; MS project an asset

Ability to travel nationally; international travel may be required


Attributes, Traits, and Behaviours:

Accountability for results

Results-oriented, deadline-driven, self-starter; follow up on expectations and action items

Excellent interpersonal, relationship-building and conflict management skills with the ability to influence partners

Strong organizational skills, proofreading skills; detail-oriented and strong strategic thinking and planning skills


How to Apply

Applications must be submitted in English. Please submit: (1) Cover Letter, (2) Current Resume (CV) and (3) Salary Expectations through the following email address:

Email: tdemle@ccfcanada.ca

Candidates MUST refer the position title on the subject line of their email and applications

Women who meet the requirements for the posts are highly encouraged to apply

Applications are welcome from qualified applicants and will be received until September 20, 2019 only.

Christian Children’s Fund of Canada (CCFC) Ethiopia

Phone: +251 11 618 7875
Cape Verde Street, Woreda 02, House #066,
Bole Sub City, P.O. Box 9123, Addis Ababa, Ethiopia

Christian Children's Fund of Canada Sponsorship Team Lead Jobs in Ethiopia