Christian Aid Global ICT Support Analyst Jobs in Nigeria








About the role

  • Join Christian Aid’s Service Desk team as a first-line ICT support professional. Your role will be crucial in delivering effective and efficient ICT support to our global staff, ensuring high standards of customer service.

  • The key responsibilities include providing prompt and effective technical support, resolving issues at the first point of contact;

  • Managing user network and systems accounts, handling hardware and software setup and configuration;

  • Diagnosing, documenting, and escalating issues to other ICT support teams as necessary;

  • Participating in emergency response efforts and assisting with office setup and closure within your region; and translating instructions or procedures when required.

    About You

  • We are seeking a proactive and skilled ICT professional who excels in providing prompt and effective technical support.

  • The ideal candidate will have a strong ability to resolve issues at the first point of contact, ensuring minimal disruption to our global staff.

  • They should possess excellent problem-solving skills and be adept at managing user network and systems accounts, as well as handling hardware and software setup and configuration.

  • The ideal candidate will thrive in an agile environment, demonstrating a high level of responsiveness and adaptability to meet evolving demands.

    How to Apply

    For more information and job application details, see; Christian Aid Global ICT Support Analyst Jobs in Nigeria

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