Cepheid Regional Application Lead – Sub-Saharan Africa Jobs in Kenya
Cepheid Regional Application Lead – Sub-Saharan Africa Jobs in Kenya
Position Summary:
• Lead the Application Specialists from Channel Partners with the following responsibilities: Plan, Develop, and Monitor Field Application Specialists activities for the defined region.
• Deliver training class to advanced customers and Channel Partner members and keep the records. .
Essential Job Responsibilities:
• Deliver Train the trainer training to Advanced Customers from National Programs
• Advise Customers/ Channel Partners in setting up local guidelines and share other countries guidelines or roll-out experience regarding Xpert Integration.
• Coach and lead the Field Application members from Channel Partners to train and support Customers.
• Develop FAS capabilities and identify their training needs
• Oversee the Regional activities by ensuring indicators are monitored to evaluate Field Application Channel Partner performance.
• Contribute to assigned Cross functional projects (Training Documentation creation/ other...).
• Coordinate and improve Support to our customers by establishing communication with the Customer Care group.
• Support in the development or update of Channel Partners Standard Operating Procedures.
• Develop key relationships with regional Business Managers to ensure alignment on key priorities, best practice sharing and achievement of operational goals.
• As needed, join or lead projects that will contribute to the development of the HBDC and Commercial business, such
Knowledge and skills:
• 5+ years medical and/or technical experience in hospital, clinical laboratory
• Emerging Market dynamics and Deep knowledge in Public Health problems
• Operates with transparency and humility
• Acts as a role model for high ethical standards and code of conduct
• Strong organizational and problem-solving skills
• Enjoys working in multicultural environment and matrix structure
• Must be able to manage project scope, and schedule to achieve timely completion of project deliverables
• Excellent English communication and presentation skills
• Negotiating skills and a well-developed cost and quality awareness.
• Adept at building and maintain relationships with customers
• Training experience (desirable)
Preferred Requirements:
• Languages: English (fluent). French or Portuguese (fluent).
• Video editing skills (desirable)
Other:
How to Apply
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