Cellulant Corporation Analyst: Fraud Risk Jobs in Kenya

Cellulant Corporation Analyst: Fraud Risk Jobs in Kenya

Job Description:

Fraud risk monitoring of all Cellulant’s payment portfolio across card, mobile and bank payment methods. The fraud analysts will need to have knowledge of fraud monitoring systems, resolving flagged transactions, demonstrated hands-on experience handling suspected or confirmed fraud incidents

Key Relationships and Stakeholders:

Product Team, Operations Team, Treasury Team and Sales Team

Core Responsibilities:

Daily monitoring of flagged transactions in the fraud risk monitoring system

Daily monitoring of the fraud risk system to ensure it is working correctly

Interfacing with internal technical teams and external vendors to resolve issues related to the working of the fraud risk system

Resolving flagged transactions

Daily preparation of merchant and clients volume volatility

Responding to queries from other functions touching on fraud risk

Attending to tickets on flagged transactions, suspected transactions, confirmed fraud incidents

Escalating confirmed fraud cases in accordance to set processes and procedures

Working with cross functional teams to resolve suspected or confirmed fraud incidences

Setting and tweaking rules for transactions fraud risk monitoring

Contributing knowledge to internal and external stakeholders on fraud risk management in the payments industry

Qualifications & Experience:

Must have experience:

At least 2 years experience in Transaction Fraud Monitoring preferably in

payment services
Merchant monitoring for anomaly detection

Handling fraud monitoring across card, mobile and bank payment methods

Experience that will count in your favor:

Managing Rule based or Machine Learning Based Fraud Monitoring System

Knowledge of Cybersource and MPGS payment gateways

Nice to have Experience:

Technical experience working on API interface systems in payments industry

Qualifications:

Bachelor's Degree in Accounting or Technical Field

Skills:

Managing external vendors

Interpersonal skills

People skills for managing cross-functional projects

Knowledge of card, bank and mobile payments end-to-end

Knowledge of fraud risk management systems

Personal Attributes:

Ability to take initiative and execute on tasks without needing explicit directions and with little to no supervision

Can-do attitude

How to Apply

For more information and job application details, see; Cellulant Corporation Analyst: Fraud Risk Jobs in Kenya

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