Career Directions Key Accounts Manager Jobs in Kenya
Career Directions Key Accounts Manager Jobs in Kenya
Purpose:To ensure the development of new businesses and lead the team to complete projects to a specific schedule and within agreed budgets
Key performance areas Assists with the agency’s future and helps set up short- and long-term goals and objectives in business planning objectives
Contributes to the client planning process, selling full service solutions, and ensuring that the capacity of client service compliments the business needs.
Ability to direct simultaneous projects and ensure they are delivered on time
Devote considerable time to clients and their teams to foster strong and long term relationships
Cultivate client relationships through meetings and phone calls to understand their business, expectations and needs and that the agency delights our clients continuously
Working with account teams to craft strategies, develop creative approaches and manage budget.
Lead and approve budgets and expenses and generate reports as needed
Financial management, control and stewardship of the projects in order to maintain profitability
Analyses actual expenditure, explains variances, and determines options in use of available budget to meet real needs
Assesses financial performance and instigates required improvements of profitability.
Manage with other team leads pitching process for new business acquisition.
Ability to lead teams, work under pressure and negotiation
skills
Provide regular updates to clients on the progress of customer service projects.
Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.
Attending meetings with clients to build relationships with existing accounts.
Working closely with Account Managers and Sales Consultants.
Escalating and resolving areas of concern as raised by clients.
Provide leadership to the brand/client service teams in advertising, communication and strategy and client handling.
Qualifications
Degree in Social Sciences or other related academic qualifications
Minimum of 5 years experience.
Must have experience in account management from a reputable advertising agency company
Mature with the ability to lead and mentor a team
Able to meet strict deadlines
Have passion and enthusiasm at all times
Be solutions orientated, with attention to detail
Career Directions Key Accounts Manager Jobs in Kenya
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