Call Centre Support Jobs in Kenya

Call Centre Support Jobs in Kenya


Industry: Commercial & Retail Industry Salary

Range: Kes 20,000 – Kes 30,000

Our client, a leading multinational manufacturing and supplying IT Gadgets, is seeking to recruit a Call Centre Support.

Job Responsibilities

  • Deliver service and support to Hikvision clients via phone call, email, remote connection such as TeamViewer.

  • Identify and escalate priority issues per client specifications.

  • Follow up the problem with clients to ensure it is resolved.

  • Collaborate with colleagues for training and self-improvement.

  • Able to do the operation training for clients

    Qualification, Skill & Experience

  • Good knowledge of the basic security electronics systems, especially CCTV, Access Control, Video Intercom, Intrusion alarm, Management software, etc.

  • High customer and service orientation.

  • Well-developed communication and analytical skills.

  • Good problem-solving skills and focus on quality.

  • Degree in IT or other related technical field.

  • More than 2 years working experience in call center related job or equivalent.

  • Will be able to speak fluent English.

  • Bilingual French and English is a plus.

  • Have experience working with international company.

    How to Apply

    Send your CV to recruit@flexi-personnel.com latest by 29th October 2022.

    Indicate Call Centre Support on the email subject for easier retrieval and placement.

    Note: Flexi Personnel does not charge candidates for job placement

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