Business Solution Center Assistant at Rafiki wa Maendeleo Kenya
Business Solution Center Assistant at Rafiki wa Maendeleo Kenya
Purpose of the positionTo maintain the activities & operations of the Business Solutions Centre.
Responsibilities
Takes charge of Business Solutions Centre by ensuring the Centre is always open, clean and operational with all machines in working condition in liaison with ICT staff.
Assists customers with the use of computers and applications.
Responds to customers who encounter difficulties when accessing sites, emailing or downloading content.
Assists the ICT team in the Administration of RWMT’s IT network, computing facilities and other data and telecommunications facilities when called upon.
Maintains the daily sales ledger book and reconciles with Finance on a monthly basis.
Raises cash requisitions to Finance and liquidates within stipulated timelines.
Maintains the organization’s No Credit policy at all times.
Ensures full payment of goods/services before releasing any items/services to clients and maintains in files the receipts from Finance for all sales in the Unit.
Raises store requisitions and purchase requests for the needs of the BSC.
Markets, advertises and promotes the activities of the Business Solutions Centre within and without Rarieda.
Supports in creating a marketing strategy that will increase revenue for Business Solutions Centre.
Partners, networks and collaborates by with relevant stake holders.
Keeps and maintains the name of RWMT in high esteem and respect within the community.
Qualifications
The knowledge, skills and abilities may be required through a combination of formal schooling, self-education and prior experience
or on-the-job-training.
At least a diploma in Computer systems/IT, with hands on experience in basic troubleshooting techniques of machine software and hardware.
The incumbent should have an interest in developing Professional skills in ICT. Previous experience as a cyber-attendant will be an added advantage.
Specialized Training/Professional Qualifications
Customer Service
Entrepreneurship
Sales and Marketing
Other competencies
Must possess good interpersonal skills with the ability to build harmonious relationships with clients and other stakeholders.
Must have developed good intercultural orientation and strong communication and public relations skills.
Should possess strong communication, negotiation, and administration skills.
Should be well organized, self-motivated and able to work independently with minimum supervision.
Job Experience
At least two (2) years relevant experience in a similar position.
A previous position in a public cyber environment would be an asset
How to Apply
Interested and qualified candidates should apply online by 14th September 2019
For more information and job application details, see; Business Solution Center Assistant at Rafiki wa Maendeleo Kenya
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