Burn IT Officer Jobs in Kenya

Burn IT Officer Jobs in Kenya

About the role

Burn is looking for an IT Officer who will be responsible for carrying out specific tasks – as defined by the Senior IT Officer.

Duties and responsibilities

Administration of the active directory - Creating, and modifying user accounts, groups, computer accounts, organizational units (OUs), and other objects in the directory service database.

Administration of office 365 platform – SharePoint, Teams, Exchange, PowerApps

Support development and implementation of new computer projects and new hardware installations.

Diagnosing and fixing problems or potential problems within the network and its hardware, software, and computer systems.

Assist in maintaining IT inventory for all IT assets within the organization and conducting regular preventive maintenance on all IT assets and logging the same.

Preparing regular reports on IT support issues, maintenance logs, and any other relevant report that may be asked by the supervisor.

Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.

Monitoring network, firewall, and computer systems to ensure 99.9% uptime, security & improved performance.

Provide user support in setting up & conducting end-user training for all relevant IT platforms.

Any other duties as assigned by the supervisor.

Skills and Experience

Bachelor’s Degree in Computer Science, Information Technology, or IT-related field.

A minimum of 2 years in a fast-paced IT support environment

Experience in Office 365 – PowerApps, Flow.

In-depth knowledge of SharePoint.

Experience with computer networks – Network analysis, design, Subnetting, IP Addressing, and firewalls.

Working knowledge of DBMS systems such as Microsoft SQL, and MYSQL.

Working knowledge of cloud computing. AWS or Microsoft Azure

Hands-on experience with Windows Servers, and Linux.

Programming experience. Preferred language Python.

Certification in CCNA, and Office 365, will be an added advantage.

Hands-on hardware troubleshooting experience.

Working technical knowledge of current network protocols, operating systems, and standards

Willingness to learn on the job, ability to prioritize tasks, and efficiently manage time.

Availability to work occasional after-hours and weekends for IT-related projects.

Ability to maintain open communication & positive working relationship with staff.

How to Apply

For more information and job application details, see; Burn IT Officer Jobs in Kenya

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