British High Commission Entry Clearance Officer - Jobs in South Africa

British High Commission Entry Clearance Officer - Jobs in South Africa

Job Description (Roles and Responsibilities)

Main Purpose of Job:
To consider and assess visa applications from persons subject to UK Immigration Control in line with UK Immigration Rules and policy, thus helping to ensure that the UK is kept safe and secure.  Providing value for money to visa applicants by endeavouring to make the right decision on each visa application first time every time and ensuring visa applications are processed within agreed timescales. Act in accordance with the Code of Conduct and Home Office Values at all times.


Main Duties and Responsibilities:

Assessing the full range of visa applications and interviewing applicants in a fair, objective and courteous manner. Making quick and pragmatic decisions to issue and refuse visas in accordance with the Immigration Rules, and within agreed time-scales.

Acting on feedback from management to improve decision quality with a view to making the right decision on every visa application first time every time. 

As you settle in the role, share efficiency savings or suggestions for continuous improvements with managers and colleagues

Acting with integrity and in accordance with the local code of conduct and Home Office Values.  Reporting any incidents that cause the applicant to have integrity concerns

If selected take on any extra roles and responsibilities to support Entry Clearance Managers in ensuring the efficient and effective running of the visa section


Essential qualifications, skills and experience

Pass a comprehensive AODM training course on receipt of security clearance

Computer literate; able to use the basic desktop functions (e.g. Outlook, Word, Excel, PowerPoint, Explorer)

Accurate typing skills of at least 30 words per minute

Fluent written and spoken English. Other languages will be an advantage

Integrity and honesty

The ability to work in a team, with a positive energetic and friendly approach

A high level of customer service skills

The ability to work unsupervised and to prioritise workloads where required

Desirable qualifications, skills and experience

Previous experience or knowledge of UKVI operations, processes, policies

Required behaviours

Making Effective Decisions, Managing a Quality Service, Delivering at Pace, Communicating and Influencing

Other benefits and conditions of employment
Learning and development opportunities (and any specific training courses to be completed):

In house training and mentoring will be provided

Use of Visa Management databases and tools

Training in document security, information protection, keeping children safe, all aspects of Entry Clearance decision making, equality and diversity

The British High Commission

pays in full for the Key Care Plus option on Discovery Health for staff including spouses/partners and dependants.

Once you have successfully completed your probation the British High Commission will contribute 9 % of your monthly salary to a Provident Fund.

Annual leave entitlement of 25 days

Working hours per week of 36.5


Additional information

Please complete the application form in full as the information provided is used during screening.

Please check your application carefully before you submit, as no changes can be made once submitted.

The British High Commission will never request any payment or fees to apply for a position.

The current legacy DFID Terms and Conditions of Employment will apply to all internal locally employed staff on promotion and new entrants subject to local employment labour law.

All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.

The responsibility lies on the successful candidate to 1. Obtain the relevant permit, 2. Pay fees for the permit, 3.

Make arrangements to relocate & 4. Meet the costs to relocation

The British High Commission does not sponsor visas/work permits except where it may be local practice to do so.

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles

Reference checking and security clearances will be conducted on successful candidates.

Current employees (CBS) transferring between departments need to obtain a new police clearance/certificate of good conduct to be successful appointed to the position.

Please log into your profile on the application system on a regular basis to review the status of your application.


How to apply
For more information and job application details, see; British High Commission Entry Clearance Officer Jobs in South Africa

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